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Casual Public Area Cleaner

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Salary undisclosed

York, North Yorkshire, United KingdomPart-timeOn-siteIntermediate

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Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Public Area Attendant you’re not just ensuring the cleanliness of guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

As a Casual Public Area Attendant, you will be responsible for maintaining immaculate public spaces throughout the hotel, ensuring an impeccable environment that enhances both Guest and Member experiences. You will also address guest concerns with professionalism and discretion while carrying out scheduled deep‑cleaning and maintenance support tasks.

  • Maintaining exceptional cleanliness and presentation across all public areas
  • Managing master keys responsibly and in accordance with security protocols
  • Performing regular deep‑cleaning tasks, including monthly deep cleans and carpet shampooing
  • Identifying and reporting maintenance concerns promptly to the Engineering Department
  • Conducting frequent inspections of public areas and restrooms, taking immediate corrective action when required
  • Complying fully with hotel security policies, fire regulations, and all health and safety legislation
  • Undertaking any other reasonable duties as assigned by hotel management

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    About this role

    Keeping hotel public spaces pristine is the foundation of every guest's positive experience, and this casual position at Hilton's York location puts you at the centre of that effort. You'll maintain lobbies, corridors, restrooms and other shared areas to exacting standards, performing both routine cleaning and deeper monthly tasks like carpet shampooing. The role also involves managing master keys securely, spotting maintenance issues and reporting them to engineering, and responding promptly to any guest concerns that arise during your shifts.

    This is part-time work suited to someone reliable and detail-oriented who takes pride in their work environment. You'll need to follow hotel security and health and safety protocols carefully, and be comfortable taking on additional tasks as the team requires. Hilton emphasises its hospitality values—integrity, teamwork, and a genuine commitment to guest experience—as central to working here, so the best fit would be someone who sees cleanliness and maintenance not as routine tasks but as part of delivering something meaningful to visitors.

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    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Casual Public Area Cleaner postings in York North Yorkshire, and analyze any offer before you accept it.

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