Banquet Captain - Hilton Sedona at Bell Rock
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Ensure seamless service: Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing any issues with product or service quality
- Support event execution: Assist with the planning, organizing, and execution of various banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
- Collaborate for success: Lead and/or participate in department meetings to ensure the team is aligned and well-prepared for banquet operations
- Handle banquet billing: Accurately process banquet checks and ensure seamless payment transactions
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About this role
Leading banquet operations at Hilton Sedona at Bell Rock means orchestrating multiple moving parts simultaneously—from coordinating food and beverage service across diverse events like galas and cocktail receptions to managing guest interactions and resolving issues in real time. You'll supervise your team during events, handle billing and payments, and work closely with colleagues to ensure each function runs smoothly from planning through execution.
This role calls for someone with strong leadership presence and attention to detail, who can stay composed while managing several events and maintaining compliance with health, safety, and alcohol service standards. You'll need genuine hospitality instincts—the ability to read a room, anticipate guest needs, and empower your team to deliver exceptional service. The position is based on-site in Sedona and full-time, suited to someone ready to take ownership of guest and team member experience at a property within Hilton's award-winning portfolio.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Banquet Captain - Hilton Sedona at Bell Rock postings in Sedona, and analyze any offer before you accept it.
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