Cluster Commercial Manager
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth
- Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets
- Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments
- Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand
- Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions
- Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Benefits
- professional development
About this role
On is seeking a Cluster Commercial Manager to lead revenue strategy and execution across its Makkah property. In this role, you'll own commercial performance across multiple revenue streams—rooms, food and beverage, conferences and events, leisure, and spa—working closely with the General Manager and Finance teams to drive profitability and market share. You'll set pricing and demand forecasting strategies, coordinate sales and marketing efforts across on-property and regional channels, and monitor competitive dynamics to keep commercial strategies aligned with market conditions.
The position demands someone who can build and maintain relationships across a complex stakeholder ecosystem, from property owners and operators to Hilton corporate teams and external partners. You'll also lead and develop your team, managing performance and creating an environment where people are engaged and growing. Success here requires balancing strategic thinking with operational discipline—the ability to adapt quickly to market shifts while keeping revenue targets and margin goals front and center.
This is a full-time, in-office role based in Makkah. The ideal candidate brings commercial acumen in hospitality, experience managing multiple revenue streams, and a track record of driving both top-line growth and profitability. You'll need strong analytical skills for pricing and forecasting, collaborative leadership abilities, and the judgment to make decisions that serve both short-term performance and long-term commercial value.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Cluster Commercial Manager postings in Makkah, and analyze any offer before you accept it.
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