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Senior Event Manager - Hilton Anatole

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Salary undisclosed

Dallas, TX, United StatesFull-timeOn-siteProficient

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Description

Here's what you'll do during a typical day:

  • Execute complex events: Manage event documentation, facilitate seamless transitions from Sales to service, and serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience
  • Own the client relationship: Build trust and rapport as the primary point of contact throughout the event lifecycle; proactively manage expectations, resolve issues, and ensure a memorable client experience
  • Maximize revenue opportunities: Identify upsell opportunities and recommend enhancements to increase contract value and elevate the guest experience
  • Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service
  • Support leadership and decision-making: Step in for senior leaders as needed; navigate complex challenges by analyzing situations and making informed decisions

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    About this role

    Managing events at the Hilton Anatole means owning the full client experience from contract through execution. You'll handle complex event logistics, serve as the primary point of contact on property, and coordinate seamlessly between the sales team and operations to ensure every detail runs smoothly. This role demands proactive problem-solving, strong communication, and the ability to anticipate client needs before issues arise.

    Beyond day-to-day execution, you'll drive revenue by identifying opportunities to enhance packages and upsell services that genuinely improve the guest experience. You'll also mentor the on-site team, translating client requirements into clear direction and coaching staff to maintain consistently high service standards. When senior leaders need coverage, you'll step in to navigate complex decisions and represent the property's interests.

    Success here requires genuine hospitality instincts, integrity, and accountability. You should be comfortable building lasting client relationships, thrive in a fast-paced environment where urgency matters, and see yourself as part of a team committed to making each event memorable. This is a full-time, in-office role at a property within Hilton's award-winning portfolio.

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    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Senior Event Manager - Hilton Anatole postings in Dallas, and analyze any offer before you accept it.

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