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Reservations Manager

On

Salary undisclosed

Hurghada, Red Sea, EgyptFull-timeOn-siteIntermediate

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Description

Here's what you'll do during a typical day:

  • Oversee daily reservations operations: Manage all aspects of the reservations process, including room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage
  • Maximize occupancy and revenue: Review and adjust rate strategies, occupancy levels, and promotional efforts to optimize room sales and achieve revenue targets
  • Collaborate with sales and events: Work with Sales and Events teams to ensure group bookings, corporate rates, and special events are effectively managed to maximize revenue
  • Manage third-party channels: Negotiate rates, manage relationships, and ensure proper implementation of reservation procedures with third-party booking sites and agents to maximize conversion
  • Generate reports and forecasts: Prepare and review key performance reports such as occupancy, revenue, and forecasting data to support strategic planning and departmental decision-making
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    About this role

    On's Reservations Manager role in Hurghada oversees the full reservations operation for the property, balancing inventory management, rate strategy, and revenue optimization across direct bookings and third-party channels. You'll manage room availability, group blocks, cut-off dates, and rate restrictions while collaborating closely with Sales and Events to maximize occupancy and achieve revenue targets. The position requires strong analytical skills to review occupancy data, prepare forecasting reports, and adjust strategies based on performance metrics.

    Leading a reservations team is central to the role. You'll supervise staff performance, provide coaching, and create a productive work environment while maintaining the operational discipline needed to execute daily reservations processes and system management. The ideal candidate combines hospitality values—integrity, teamwork, and accountability—with hands-on experience in reservations management, revenue strategy, and third-party channel negotiation. This is a full-time, in-office position suited to someone ready to drive both team performance and property-level revenue results.

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    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Reservations Manager postings in Hurghada Red Sea, and analyze any offer before you accept it.

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