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Cocktail Server - Hilton Chicago

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$13 / hour

Chicago, IL, United StatesFull-timeOn-siteIntermediate

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Description

Here's what you'll do during a typical day:

  • Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
  • Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
  • Manage the service station: Make sure the service station is always fully stocked, clean, and organized
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

 

Pay Rate: The hourly rate upon hire is $12.96.

Shift pattern: Person must be able to work a flexible schedule that includes AM, PM, weekends and holidays.

The Benefits:

Hilton is proud to support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  • Complimentary meals in the Team Member Restaurant

  • Complimentary access to the Hotel Athletic Club

  • Medical insurance coverage – for you and your family – subject to Collective Bargaining Agreement rules

  • Paid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules

  • Go Hilton Hotel Discount program: 100 nights of discounted hotel stays

  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

  • Continuing Education opportunities

  • Career growth and development

  • Recognition and rewards programs

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

Benefits

  • health insurance
  • flexible schedule

About this role

This full-time cocktail server position at the Hilton Chicago requires someone comfortable working flexible schedules across mornings, afternoons, weekends, and holidays. You'll be responsible for taking and entering orders, delivering food and beverage service, maintaining your service station, and ensuring compliance with health, safety, and alcohol regulations. The role demands strong attention to detail, product knowledge of the menu and specials, and the ability to engage guests with genuine warmth while managing the pace of a busy hotel environment.

The position starts at $12.96 per hour and comes with benefits including complimentary meals, access to the hotel athletic club, medical insurance, paid time off, a hotel discount program, and an employee stock purchase plan. Hilton emphasizes its workplace culture and offers continuing education and career development opportunities, positioning this as a potential entry point into the broader hospitality organization rather than a standalone role. Success here depends on reliability, integrity, and a genuine commitment to guest experience—qualities the company identifies as central to its values and team culture.

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Pay for this role

$13 per hour

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