Chief Steward
On
Salary undisclosed
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Description
Here’s what you’ll do during a typical day:
- Support inventory control: Assist with daily coordination, distribution, storage and maintenance of essential items – including china, glassware, linen, and silver – ensuring accuracy and availability for all operations
- Monitor sanitation standards: Assist in implementing and overseeing sanitation procedures to ensure compliance with health and safety regulations
- Oversee equipment maintenance: Assist in securing, maintaining, and ensuring the functionality of food service equipment
- Assist with cost management: Track expenses and identify cost-saving opportunities to support departmental efficiency and profitability
- Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- High school diploma or equivalent.
- Minimum 5 years’ experience in a 5-star hotel, with at least 1 year as Assistant Chief Steward in an international brand.
- Strong leadership, organizational, and supervisory skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Word and Excel.
- Knowledge of HACCP and hygiene standards.
- Ability to work independently and under pressure in a fast-paced environment.
Benefits
- professional development
About this role
On's Chief Steward role manages the stewarding department for a 5-star hotel operation, overseeing inventory control, sanitation compliance, equipment maintenance, and cost efficiency across food service operations. You'll handle the day-to-day coordination of essential items like china, glassware, linen, and silver, while ensuring all health, safety, and regulatory standards are met. The position also involves team leadership—scheduling, coaching, performance evaluations, and professional development—requiring you to balance operational excellence with people management in a high-pressure environment.
This role demands substantial experience: a minimum of five years in 5-star hotel operations with at least one year as an Assistant Chief Steward at an international brand. You'll need strong supervisory and organizational skills, proficiency in Microsoft Office, and working knowledge of HACCP and hygiene standards. The ability to work independently under pressure while maintaining attention to detail is essential, as is solid verbal and written communication.
If you thrive in structured, regulated environments where operational precision and team leadership go hand in hand, and you have the specific 5-star hotel background this role requires, this is a direct path to a senior stewarding position at a major hospitality operator.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Chief Steward postings in your area, and analyze any offer before you accept it.
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