General Manager - Motto by Hilton Sydney City Centre

The Role

As a Motto General Manager, you will lead a high-energy hotel that redefines what is possible in small spaces. Motto is built for a hip traveller who values design, efficiency, and cultural connection. Your role is to deliver a lifestyle experience that is bold, social, and deeply tuned into the local vibe.

You will curate experiences that reflect the city’s rhythm – through music, programming, and partnerships with local creatives and small businesses. Everything should feel intentional and relevant to a trend-aware, culturally curious audience. You will treat food and beverage like a standalone hotspot: casual, cool, and locally loved. Whether through pop-ups, bar-forward menus, or grab-and-go done well, your F&B program should draw in both guests and neighbourhood regulars.

You will champion business excellence by driving financial success and staying ahead of market trends. Collaborate with Sales & Marketing to craft revenue strategies that deliver commercial performance and brand impact. Your financial stewardship ensures budgets are managed effectively, market shifts are anticipated, and initiatives enhance guest experience and reputation.

You will also build strong owner relationships, serving as the primary liaison between hotel owners and Hilton. Keep communication open and proactive – sharing financial results, brand initiatives, and property health – while advocating for resources that elevate the Motto experience.

You are a hands-on, entrepreneurial leader who creates maximum impact with a lean team and an agile mindset. You will lead a team that is empowered to show personality and make every interaction feel genuine, modern and unpretentious. You create a place that feels spontaneous, social and worth discovering, while demonstrating the Hilton values that have made us the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. 

Qualifications

The Essential

• Proven experience as a General Manager or Hotel Manager, with an established understanding of Sydney’s hospitality landscape and market dynamics

• Experience in lifestyle brands and the ability to deliver successful hotel pre-openings will be a distinct advantage

• Proven ability to apply refined aesthetic judgement and brand sensibility to curate distinctive guest experiences across all touchpoints

• Demonstrated success in driving commercial performance and guest engagement metrics

• Strong financial acumen with experience in budgeting and forecasting

• Exceptional communication, negotiation, and stakeholder management skills

• Expertise in leadership development, with a track record of achieving outstanding team member engagement
• Have Australian work rights 

Hilton Hotels & Resorts

Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.

We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.  

The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.