Assistant Reservations Manager
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Oversee daily reservations operations: Manage all aspects of the reservations process, including room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage
- Maximize occupancy and revenue: Review and adjust rate strategies, occupancy levels, and promotional efforts to optimize room sales and achieve revenue targets
- Collaborate with sales and events: Work with Sales and Events teams to ensure group bookings, corporate rates, and special events are effectively managed to maximize revenue
- Manage third-party channels: Negotiate rates, manage relationships, and ensure proper implementation of reservation procedures with third-party booking sites and agents to maximize conversion
- Generate reports and forecasts: Prepare and review key performance reports such as occupancy, revenue, and forecasting data to support strategic planning and departmental decision-making
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About this role
On's Assistant Reservations Manager role centers on running day-to-day reservations operations for a hotel property in Dammam. You'll manage room inventory, group bookings, rate strategies, and third-party booking channels while working to hit occupancy and revenue targets. The position requires close collaboration with Sales and Events teams to align group bookings and special events with revenue goals, plus regular reporting on occupancy, revenue, and forecasting metrics to inform broader strategy.
You'll also lead and develop a reservations team, providing coaching and fostering a productive work environment. The role demands someone who can balance operational detail—managing cut-off dates, rate restrictions, and system usage—with strategic thinking about pricing and occupancy optimization. Success here means combining hospitality values like integrity and teamwork with accountability and a results-focused mindset.
This is a full-time, in-office position suited to someone with reservations or hotel operations experience who is comfortable with both hands-on management and revenue optimization, and who thrives in a fast-paced hospitality environment.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Assistant Reservations Manager postings in Dammam Eastern Province, and analyze any offer before you accept it.
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