Sales Manager - MICE / Assistant Sales Manager - MICE
On
Salary undisclosed
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Description
Here’s what you’ll do during a typical day:
- Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
- Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
- Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
- Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
- Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
- Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Diploma or degree in Hospitality, Business, or related field
- Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales
- Proven track record in driving revenue and managing key accounts
- Strong negotiation, presentation, and relationship-building skills
- Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
- Ability to analyze sales data and market trends to inform strategy
- Excellent communication and leadership skills with a collaborative mindset
About this role
At On's hotel property in Thailand, you'll own the MICE (Meetings, Incentives, Conferences, Exhibitions) sales function, driving revenue through group bookings, meeting space, and food and beverage services. Your days will blend client-facing work—site visits, proposals, contract negotiations—with strategic planning to hit room night and revenue targets. You'll manage the full cycle from lead qualification through account fulfillment, working across departments to ensure clients receive exceptional service and return for future events.
This role demands three years of hotel sales experience, ideally in corporate or group room sales, plus a hospitality or business background. You'll need strong negotiation and presentation skills, comfort with hotel systems like Delphi and Salesforce, and the ability to read sales data and market conditions to refine your approach. If you're hired as an Assistant Sales Manager, you'll also supervise and coach team members, fostering accountability and performance.
The position is based in-office in Thailand and full-time. Hilton emphasizes a values-driven culture centered on hospitality, integrity, teamwork, and ownership—qualities the company looks for across its global organization.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Sales Manager - MICE / Assistant Sales Manager - MICE postings in your area, and analyze any offer before you accept it.
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