Barista - Waldorf Astoria Ras Al Khaimah
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
ESSENTIAL FUNCTIONS
- Expertly prepare a variety of coffee beverages, including espresso, cappuccino, latte, and specialty drinks, adhering to established recipes and quality standards.
- Provide friendly, efficient, and personalized service to hotel guests, taking orders accurately, making recommendations, and ensuring customer satisfaction.
- Have a thorough understanding of the hotel's coffee menu, including available beverages, ingredients, and customization options, to assist guests with their selections.
- Operate coffee-making equipment, such as espresso machines, grinders, and milk frothers, safely and efficiently, ensuring proper maintenance and cleanliness.
- Handle cash and electronic payments accurately, process transactions promptly, and maintain an organized and secure cash register area.
- Maintain high standards of cleanliness and hygiene in the coffee preparation area, including equipment, utensils, and work surfaces, in accordance with health and safety regulations.
- Monitor coffee and supplies inventory levels, restock as needed, and communicate inventory needs to management to ensure uninterrupted service.
- Collaborate with other hotel staff members, such as kitchen and dining room staff, to coordinate service and maintain a seamless guest experience.
- Proactively suggest additional menu items, promotions, or upgrades to guests to increase sales and enhance their overall experience.
- Stay updated on coffee trends, brewing techniques, and product offerings through training sessions and self-directed learning to continuously improve skills and knowledge.
- Quickly and effectively address any issues or complaints raised by guests, such as incorrect orders or equipment malfunctions, to resolve problems and maintain guest satisfaction.
SUPPORTIVE FUNCTIONS
In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Perform general cleaning tasks to adhere to health and safety standards
- Keep work area clean and organized
- Complete other duties as assigned by supervisor such as assisting security with disorderly guests.
Qualifications
What It Takes to Make the Stay
In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Understanding of coffee varieties and brewing methods.
- Familiarity with the hotel's coffee menu.
- Proficiency in operating coffee-making equipment.
- Knowledge of hygiene and safety standards Skill in steaming and frothing milk.
- Proficiency in creating latte art.
- Strong customer service and communication skills.
- Effective time management and multitasking abilities.
- Attention to detail in beverage preparation.
About this role
Working as a barista at the Waldorf Astoria Ras Al Khaimah means delivering specialty coffee service to luxury hotel guests while maintaining the high standards expected of a five-star property. You'll spend your days expertly preparing espresso-based drinks and specialty beverages, operating and maintaining professional-grade equipment, and providing personalized recommendations to enhance each guest's experience. The role requires solid technical skills—proficiency with espresso machines, milk steaming, and latte art—combined with genuine hospitality instincts to read what guests need and suggest menu items or upgrades that add value to their stay.
Beyond beverage preparation, you'll manage transactions, monitor inventory levels, and keep the coffee station immaculate according to health and safety standards. You'll collaborate with other hotel departments to ensure seamless service and handle any guest concerns or equipment issues that arise. The position also includes general cleaning and other duties as assigned by your supervisor, which may occasionally involve supporting security with disruptive guests.
This full-time, in-office role suits someone with barista experience or strong foundational knowledge of coffee varieties and brewing techniques, combined with excellent customer service skills and the ability to multitask in a fast-paced environment. If you're detail-oriented, genuinely interested in coffee craft, and thrive in a luxury hospitality setting, this could be a solid fit within Hilton's recognized workplace culture.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Barista - Waldorf Astoria Ras Al Khaimah postings in Ras Al Khaimah Ras Al Khaimah, and analyze any offer before you accept it.
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