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Casual Food and Beverage Assistant

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Salary undisclosed

Birmingham, West Midlands, United KingdomPart-timeOn-siteIntermediate

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Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Food & Beverage Assistant, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

  • Support all F&B operations: Work across bar, restaurant, room service, and events
  • Delight our guests: Greet guests warmly, take and serve orders accurately, and ensure a consistently high level of service
  • Prepare tables with precision: Set and arrange tables for dining and events, including folding napkins, and cleaning and placing tableware
  • Ensure cleanliness and safety: Keep work areas clean and organized
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    About this role

    Working as a Casual Food and Beverage Assistant at Hilton's Birmingham West Midlands location means supporting the full range of dining and event operations across bar, restaurant, room service, and events. You'll be the front line of guest experience—greeting visitors warmly, taking and serving orders, setting tables with care, and maintaining the cleanliness and safety standards that underpin quality hospitality. The role requires attention to detail, compliance with health and safety regulations including alcohol awareness, and the ability to work efficiently across different service settings.

    This part-time position suits someone who genuinely enjoys making guests feel welcomed and valued during their stay. You'll need reliability, teamwork, and a willingness to take ownership of your responsibilities. Hilton emphasizes its workplace culture and commitment to supporting team members, positioning this as a potential entry point into hospitality rather than a one-off casual role. The company's scale and reputation mean exposure to professional standards and practices across a major global brand.

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    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Casual Food and Beverage Assistant postings in Birmingham West Midlands, and analyze any offer before you accept it.

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