Housekeeping Order - Taker - Waldorf Astoria Doha Lusail
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service
- Maintain service records: Log, track, and close service requests in the work order and/or property management system
- Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms
- Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About this role
At the Waldorf Astoria Doha Lusail, this role sits at the operational heart of housekeeping coordination. You'll manage incoming service requests from guests and staff, dispatch them to the right teams, and track everything through the property management system until completion. The position bridges housekeeping, front office, and property operations, so you'll spend significant time communicating room status to ensure the Front Office always knows which rooms are ready for guests.
Beyond coordinating requests, you'll handle the administrative backbone of daily operations: processing paperwork, scheduling housekeeping staff, managing payroll records, conducting inventory checks, maintaining equipment logs, and documenting guest feedback. This is a full operational role that requires comfort moving between guest-facing communication and backend office systems.
The position suits someone organized and detail-oriented who thrives in a fast-paced hotel environment and can manage competing priorities across multiple teams. You'll need strong communication skills, familiarity with property management systems, and the ability to respond promptly to requests while maintaining accurate records. This is a full-time, in-office role based in Doha.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeping Order - Taker - Waldorf Astoria Doha Lusail postings in Doha, and analyze any offer before you accept it.
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