Senior Director of Communications
Navan
Salary undisclosed
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Description
The Senior Director of Communications, EMEA owns the EMEA communications strategy and regional reputation posture. This is a strategic, enterprise-facing role that advises executive leadership, sets the narrative and risk response for major business moments, and makes cross-market trade-offs across a complex matrix of countries, functions, and global stakeholders. The Senior Director is accountable for direction, prioritization, and outcomes—not day-to-day production.
What You’ll Do:
- Own the EMEA communications strategy, annual priorities, resource allocation, and governance in partnership with the C-suite, regional leadership, and communications.
- Serve as the principal communications adviser to executive leadership on reputation, risk, transformation, geopolitical developments, and market-sensitive issues; challenge assumptions, recommend choices, and guide leaders through ambiguity.
- Own EMEA reputation through an integrated strategy spanning corporate, product, financial, internal, executive, and digital communications.
- Set the principles for translating global strategy into locally credible narratives, balancing consistency with market, language, cultural, and regulatory realities.
- Set the communications strategy and executive narrative for major organizational change, acquisitions, market entries, crises, leadership transitions, and other high-visibility events.
- Set the regional media and thought-leadership agenda; approve story platforms, executive positioning, reputation programs, and stakeholder engagement priorities.
- Own the regional crisis posture and serve as the senior escalation point during high-impact incidents; determine response strategy and align Legal, HR, and business leadership.
- Direct the regional operating model, including agency strategy, budget, measurement, governance, planning rhythms, quality standards, and resource trade-offs.
- Build communications leadership capability through coaching, talent planning, succession, and clear role design across the EMEA portfolio.
- Establish outcome frameworks that connect communications to business priorities and use them to make investment and prioritization decisions.
- Represent EMEA in global communications planning and ensure regional insight influences enterprise decisions.
What We’re Looking For:
- Typically 12+ years of experience in corporate, agency, public affairs, or executive communications, including a demonstrated record of leadership across multiple markets.
- Demonstrated experience advising senior executives and leading communications through significant business change.
- Strong judgment in ambiguous or politically sensitive situations, with the credibility to challenge, simplify, and make decisions at executive level.
- Proven ability to lead through influence in a matrixed organization and manage directors, agencies, and multi-market programs.
- Exceptional writing, narrative development, media, presentation, and stakeholder-management skills.
- Experience working across markets and fluency in French or German.
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About this role
Navan is seeking a Senior Director of Communications to lead strategy and reputation management across EMEA from the London office. This is a strategic leadership role reporting to the C-suite, where you'll own the regional communications agenda, advise executives on reputation and risk during major business moments, and make consequential trade-offs across multiple countries and functions. You won't be managing day-to-day production; instead, you'll set direction, allocate resources, establish governance, and ensure communications priorities align with business outcomes.
The role demands someone with 12+ years of corporate, agency, public affairs, or executive communications experience who has led across multiple markets and guided organizations through significant change. You'll need strong judgment in ambiguous situations, credibility to challenge executives and simplify complexity, and proven ability to influence through a matrixed organization. Fluency in French or German is expected, along with exceptional writing, narrative development, and stakeholder management skills. This is for someone comfortable owning both the strategic vision—from crisis response to thought leadership positioning to acquisition communications—and the operating model that makes it work: agency partnerships, budgets, measurement frameworks, and team capability building.
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Pay for this role
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