Moody Tongue Sushi Manager - Hilton West Palm Beach

Here's what you'll do during a typical day:

• Ensure seamless operations: Lead daily restaurant service, including opening and closing, reservations, seating, and service pacing. Coordinate with the culinary team to maintain readiness, presentation, and timely delivery.
• Enhance guest satisfaction and service excellence: Maintain an active presence on the floor, build guest relationships, and resolve concerns promptly. Monitor guest feedback and reservation preferences to improve service consistency and encourage repeat visits.
• Drive operational efficiency: Prepare schedules aligned with forecasted business, monitor sales and labor, and manage beverage inventory, ordering, and waste. Maintain accurate POS and cash-handling practices and coordinate food cost controls with the culinary team.
• Elevate quality and service standards: Uphold Hilton and Moody Tongue Sushi standards in partnership with hotel leadership and Moody Tongue representatives. Support approved promotions, pairing experiences, and private dining opportunities that grow revenue and profitability.
• Inspire and develop the team: Supervise, coach, and develop team members through pre-shift briefings, ongoing feedback, and recognition. Build knowledge of sushi, ingredients, allergens, craft beer, sake, wine, and beverage pairings to support confident recommendations and attentive service.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and responsible alcohol service requirements. Reinforce allergy communication, cleanliness, and safe service practices to protect guests and team members.
  
   

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.