Food and Drinks Manager
On
Salary undisclosed
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Description
Here's what you'll do during a typical day:
- Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
- Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
- Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
- Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
- Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Benefits
- professional development
About this role
At Hilton's Makkah property, you'll oversee food and beverage operations across designated outlets, balancing quality, service delivery, and profitability. Your day involves managing daily F&B activities, monitoring guest satisfaction metrics, implementing cost controls across food, beverage, and labor, and ensuring compliance with health, safety, sanitation, and alcohol awareness regulations. You'll work directly with operational planning and administrative functions to keep services running smoothly while identifying opportunities for continuous improvement.
Leading a team is central to the role. You'll supervise, coach, and mentor staff members, create professional development opportunities, and foster engagement within your department. This requires someone who can inspire others, take ownership of outcomes, and maintain high standards across both guest experience and team wellbeing.
The position suits hospitality professionals with operational management experience who thrive in fast-paced environments and are committed to service excellence. You'll need strong administrative and planning skills, an understanding of F&B cost management, and the ability to balance multiple priorities—from regulatory compliance to revenue optimization—while keeping guest satisfaction at the center of your decisions.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Food and Drinks Manager postings in Makkah, and analyze any offer before you accept it.
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