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Waiter/Waitress - All Day Dining at Waldorf Astoria Ras Al Khaimah

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Salary undisclosed

Ras Al Khaimah, Ras Al Khaimah, United Arab EmiratesFull-timeOn-siteIntermediate

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Description

Here's what you'll do during a typical day:

 ESSENTIAL FUNCTIONS

  • Assists his/her captain or head waiter during the service by staying constantly at his/her disposal.
  • Contributes constantly to active promotions of in-house sales by optimal knowledge of all services provided by the hotel. Knowledge of the opening hours and promotions of all F&B-outlets is seen as rudiment.
  • Is acquainted with the suggestions of the day before starting the shift.
  • Does the cleaning of all trolleys and pedestal tables.
  • Is responsible for the polish and mis en place of all cutleries.
  • Is in charge of filling the sugar dispensers, mustard pots, toothpicks and oil & vinegar recipients.
  • Is in charge of supplying the restaurant with all linen.
  • Follows the daily cleaning plan.
  • Respects the closure plan of the restaurant.
  • Provides an overall high levels of Food and Beverage service to guests and ensures that guest satisfaction are met.
  • Knows and understands policies relating to Food & Beverage and others. 
  • Recognizes good quality products and presentation. 
  • Checks and improves all service standards established by the company. 
  • Provides assistance to the staff when required during peak periods. 
  • Manages wastes by reducing and recycling, changing staff behaviour to carefully use all resources. 
  • The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework. 

 

SUPPORTIVE FUNCTIONS

In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Attending mandatory meetings
  • Perform general cleaning tasks to adhere to health and safety standards
  • Keep work area clean and organized
  • Complete other duties as assigned by supervisor such as assisting security with disorderly guests.

 

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

  • Must have advanced knowledge of food and beverage preparation and service of various alcoholic beverages. 
  • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. 
  • Advanced English language writing skills necessary for completion of requisitions, balance sheets and vouchers. 
  • Ability to remember, recite and promote the variety of menu items 
  • Ability to operate a keyboard and point of sale procedures to pre-check and order and close out a check 
  • Ability to work stand and work in confined spaces for long periods of time. 
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

About this role

Waldorf Astoria Ras Al Khaimah is seeking a waiter or waitress for its all-day dining operation. You'll work as part of a service team under a captain or head waiter, handling the full range of front-of-house responsibilities: greeting and serving guests, taking orders via point-of-sale systems, processing payments, and ensuring meals are delivered to the hotel's standards. Beyond table service, the role includes significant prep and maintenance work—polishing cutlery, setting up mise en place, restocking linens and condiments, cleaning trolleys, and following daily cleaning protocols to maintain health and safety standards.

Success in this position requires solid foundational knowledge of food and beverage service, menu items, and alcoholic beverages, along with basic math skills for handling cash and checks. You'll need fluent English for written tasks like requisitions and vouchers, comfort with point-of-sale technology, and the physical stamina to stand for extended periods in a busy restaurant environment. The role also calls for active engagement in upselling hotel services and maintaining awareness of promotions and outlet hours across the property.

This is a full-time, in-office position at a luxury hotel property. The job description indicates flexibility to take on additional duties as needed, and you may be asked to assist with guest management during peak service periods or support other operational needs as directed by your supervisor.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Waiter/Waitress - All Day Dining at Waldorf Astoria Ras Al Khaimah postings in Ras Al Khaimah Ras Al Khaimah, and analyze any offer before you accept it.

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