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Sales Manager - Hilton Baltimore Inner Harbor

On

Salary undisclosed

Baltimore, MD, United StatesFull-timeOn-siteIntermediate

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Description

Here's what you'll do during a typical day:

  • Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
  • Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability
  • Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals
  • Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
  • Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system
  • Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

    Join an Award-Winning Workplace Culture
    At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
    Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
    Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
    Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

    About this role

    On is seeking a Sales Manager for the Hilton Baltimore Inner Harbor property who will drive group business growth through a combination of active prospecting, relationship management, and strategic sales execution. You'll own the full sales cycle—from identifying and qualifying leads to preparing proposals, conducting site visits, and closing contracts—while coordinating all the operational details that turn bookings into successful events. This role requires someone who can analyze market trends, develop targeted strategies, and consistently exceed revenue targets.

    Beyond individual sales performance, you'll supervise and mentor a sales team, setting the tone for a productive work environment and coaching members toward their goals. Success in this position means balancing the urgency of hitting numbers with the discipline to build lasting client relationships and maintain accurate systems. The role is based in-office in Baltimore and full-time, suited to someone with hospitality sales experience who thrives in a fast-paced, results-driven setting and can inspire others while staying accountable to their own commitments.

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    Pay for this role

    The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Sales Manager - Hilton Baltimore Inner Harbor postings in Baltimore, and analyze any offer before you accept it.

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