General Manager - Motto by Hilton Indianapolis

Essential attributes for the General Manager, Motto by Hilton Indianapolis also include –

Ownership, Customer, and Stakeholder Relations:

• Expertly manage capital expenses and property requirements by overseeing pre-opening budget and expenditure while ensuring that all property needs are efficiently met and aligned with organizational goals.
• Proactively engage with the regional team, senior leadership, ownership/asset manager by providing updates, successes, and address challenges with innovative solutions.
• Cultivate the hotel's service culture by aligning it with Motto brand values, core pillars and principles while building owner and community relations.
• Balance owner expectations with Hilton standards, effectively aligning both relationships and interests to achieve mutually beneficial outcomes.
• Be well-versed in compliance, legal, and crisis management matters, while cultivating strong relationships with Hilton's legal and risk management teams.

Strategy:

• Leverage strong commercial acumen to strategically position the hotel and meet financial performance goals, while actively engaging with clients and partners to cultivate and maintain impactful relationships.
• Develop and implement long-term strategic goals that align with the owner's vision and the needs of the Motto brand. Create a detailed roadmap to achieve key milestones and measurable results from the opening through the first year of operation, leading to stabilization as outlined by the proforma.
• Elevate Motto’s brand values through dynamic marketing, skillfully managing both tangible and intangible elements to leave a lasting impact.
• Coordinate property placement within the community to enhance experiences for transient guests, groups, business travelers, and locals, while actively engaging with local organizations and participating in community service initiatives to build strong local relationships.

Leadership:

• Create momentum in workforce planning, with a keen understanding of the talent market, and adept at motivating teams through effective rallies and engagement initiatives.
• Leverage industry expertise for strategic short- and long-term planning to drive commercial success, optimize financial performance, and ensure optimal market positioning while meeting financial performance expectations.
• Identify, recruit, and develop top-tier leadership talent while building and leading a cohesive team by setting clear expectations and establishing the tone in collaboration with the Executive Team and department heads.
• Demonstrate transparent leadership, adaptability, and flexibility in navigating sensitive situations.
• Constantly strive to improve and adapt, ensuring the hotel evolves year after year, keeping ahead of industry trends and maintaining our leadership in the hospitality sector.

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.