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O

Food & Beverage Attendant

On

Salary undisclosed

Kuching, Sarawak, MalaysiaFull-timeOn-siteIntermediate

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Description

Here's what you'll do during a typical day:

·         Deliver warm and attentive service: Welcome guests, take orders accurately, serve food and beverages, and respond promptly to guest requests.

·         Create memorable guest experiences: Build positive relationships with guests, anticipate their needs, and handle feedback professionally.

·         Maintain service excellence: Follow Hilton's service standards and ensure food and beverages are presented and delivered to the highest quality.

·         Support smooth outlet operations: Assist with table setup, clearing, resetting, cleaning, and preparing the outlet before, during, and after service.

·         Work effectively as a team: Coordinate closely with colleagues, supervisors, kitchen teams, and other departments to ensure seamless service.

·         Support revenue and efficiency: Promote menu items and special offers where appropriate, process orders accurately, and minimize wastage.

·         Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcohol awareness, and workplace safety procedures at all times.

·         Develop your skills: Participate in training and continuously build your knowledge of menus, service techniques, and hospitality standards.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

·         Previous experience in food and beverage, hospitality, or customer service is preferred.

·         A passion for delivering friendly and attentive guest service.

·         Basic knowledge of food and beverage service procedures.

·         Good communication and interpersonal skills.

·         Ability to work effectively in a fast-paced, multicultural environment.

·         Fluent in English; additional languages are an advantage.

·         Positive, team-oriented, and adaptable approach.

·         Well-presented, reliable, and committed to maintaining high service standards.

·         Flexibility to work shifts, weekends, and public holidays when required.

·         Ability to stand for extended periods and perform the physical requirements of the role.

About this role

On is seeking a Food & Beverage Attendant for its Kuching property. This full-time, in-office role centers on delivering attentive service to guests across food and beverage outlets, from greeting and taking orders to serving meals and responding to requests throughout service. You'll be responsible for maintaining table setups, clearing, and resetting stations, while working closely with kitchen teams and colleagues to ensure smooth operations and uphold Hilton's service standards.

The ideal candidate brings prior experience in hospitality, food and beverage, or customer service, along with solid communication skills and a genuine interest in guest satisfaction. You should be comfortable working in a fast-paced, multicultural environment, fluent in English, and able to adapt to shifting demands. The role requires flexibility with shift work, weekends, and public holidays, as well as the physical stamina to stand for extended periods.

Beyond day-to-day service, you'll support revenue goals by promoting menu items, handle feedback professionally, and maintain strict adherence to food safety and hygiene standards. This is a role suited to someone who values teamwork, takes ownership of their work, and sees hospitality as an opportunity to create positive guest experiences.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Food & Beverage Attendant postings in Kuching Sarawak, and analyze any offer before you accept it.

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