Head Start Family Advocate
Excel Impact, LLC
$45,000 - $55,000 / year
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Description
Join Excel Creative Early Learning, part of Early Learning Academies (ELA), and do work that matters to children, families, and your community. From our classrooms to the roles that keep our centers running, every position contributes to a welcoming, caring environment. We’re looking for team members who value teamwork, bring a caring attitude, and take pride in what they do.
We are seeking a Family Advocate to oversee and coordinate family development, health, nutrition, disabilities support, and enrollment services for our Head Start program. This role integrates services for children and families, provides referrals and resources, and ensures compliance with Head Start Performance Standards.
Key Responsibilities:
• Support families through needs assessments, referrals, and follow-ups.
• Oversee enrollment and recruitment based on eligibility guidelines.
• Conduct audits, maintain records, and provide reports.
• Train staff on case management, transitions, and documentation.
• Coordinate health, dental, nutrition, and mental health services.
• Engage with parents to support child development and health care access.
• Represent the program in the community and build partnerships.
Qualifications:
• Bachelor’s degree in social work, human services, or a related field.
• Experience working with young children (birth to kindergarten) preferred.
• Strong computer skills and ability to manage databases.
• Knowledge of community resources, particularly in health and disabilities.
• Excellent communication, organization, and crisis management skills.
• Ability to travel frequently between centers. Travel is 80%.
Join us in making a meaningful impact on children and families! Apply today.
Support for Your Work and Your Future
At Excel Creative Early Learning, we invest in the people who help our centers thrive. Our team members have access to paid training, ongoing coaching, and opportunities to develop their skills. We value internal talent and encourage employees to explore advancement opportunities as they become available.
What We Offer
- Competitive pay based on experience and education
- Health, dental, and vision benefits
- Paid holidays and paid time off
- 401(k) with company match
- Employee childcare discounts
- No nights or weekends
- A collaborative, supportive team environment
Benefits are subject to eligibility and plan terms.
Take Your Next Step
There is more than one path to a meaningful career in early childhood education. Review the requirements for this position above and tell us how your background and strengths could contribute to our team.
Early Learning Academies (ELA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Benefits
- Competitive pay based on experience and education
- Health, dental, and vision benefits
- Paid holidays and paid time off
- 401(k) with company match
- Employee childcare discounts
- No nights or weekends
- A collaborative, supportive team environment
About this role
Excel Impact's Head Start program in Wilmington is looking for someone to lead family services across multiple centers—a role that sits at the intersection of case management, program compliance, and community partnership. You'd manage needs assessments and referrals for families, oversee enrollment and eligibility, coordinate health and nutrition services, and ensure the program meets Head Start Performance Standards. The work involves training staff on documentation and case management, engaging parents around child development, and representing the program in the community to build resources and partnerships.
This position requires a bachelor's degree in social work, human services, or a related field, plus experience working with young children and solid knowledge of community resources, especially in health and disabilities. You'll need strong organizational skills, database management ability, and comfort with crisis situations. Be aware that the role involves 80% travel between centers, so flexibility and a valid driver's license are practical necessities.
The salary ranges from $45,000 to $55,000 depending on experience and education. You'd have access to health, dental, and vision coverage, paid time off, a 401(k) match, and employee childcare discounts—plus no evenings or weekends. This is a full-time, in-office role within a team that emphasizes collaboration and professional development.
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Pay for this role
$45,000 to $55,000 per year
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