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Director, Media Relations & Communications

The New York Times

CA$150,000 - CA$165,000 / year

Los Angeles, CA; New York, NY; San Francisco, CA; Washington, DCFull-timeHybridExpert

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Description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

To help us do this work, The Times is hiring a Director of Media Relations & Communications to support rapid response and issues management communications throughout the organization. You will advance and defend the reputation of the New York Times and its employees by creating and executing media relations strategies during emerging issues and high-stakes situations. You will be part of a team that develops and executes comprehensive rapid response strategies, handles complex media inquiries, and provides expert counsel to senior leadership on sensitive communications matters. The ideal candidate possesses exceptional judgment, a deep understanding of the media landscape, strong writing and communication skills, and the ability to thrive under pressure in a fast-paced environment.

This is a hybrid role based either in our New York City headquarters or our Washington, San Francisco or Los Angeles bureaus, reporting to the Executive Director of Media Relations and Communications. You can typically expect to come into the office 3 days per week. This position requires regular after hours, weekend and on-call work.

Responsibilities:

Rapid Response & Media Relations: As a senior spokesperson for The New York Times, you will act as a primary media contact for urgent inquiries, implementing a robust rapid response framework and protocols to manage breaking news and critical issues across all media channels (traditional, digital, social). You will draft and rapidly disseminate accurate, consistent, and impactful statements, Q&As, talking points, and other communications materials under tight deadlines.

Issues Management: Working with colleagues across the communications team, you will develop and execute comprehensive issues management communications plans, collaborating with internal subject matter experts to gather accurate information and develop informed responses to complex issues.

Media Monitoring & Reporting: You will work closely with other members of the rapid response team to identify, monitor, analyze and respond to potential threats and opportunities in the media landscape, responding quickly to identified issues and creating plans to respond to them. You will also be responsible for reporting on your efforts in collaboration with the communications operations team. 

Basic Qualifications:

  • Bachelor's degree and 10+ years of increasing experience in media relations, public affairs, or corporate communications, with a significant focus on rapid response and issues management. 
  • Proven track record of successfully managing high-profile, sensitive, and complex media situations, with a strong understanding of the evolving media landscape, including traditional, digital, and social media platforms.
  • Demonstrated ability to think strategically and critically under pressure, making sound judgments and rapid decisions, with experience advising and collaborating with senior executives on communications strategy.
  • Excellent interpersonal skills and the ability to build strong relationships with internal and external stakeholders. 
  • Experience managing a team of seasoned crisis communicators, helping them make decisions and guiding their strategic approach. 

Preferred Qualifications: 

  • Prior experience working at a media organization, agency, campaign or large corporation with international reach and prominent presence on social media.

#LI-Hybrid

REQ-020836

Additional Compensation and Benefits:

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between:
$150,000—$165,000 USD

Candidate Use of GenAI Tools:

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

 

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

For information about The New York Times' privacy practices for job applicants, click here.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.

 

Benefits

  • health insurance
  • 401(k)
  • stock options
  • parental leave
  • tuition reimbursement
  • professional development
  • bonus
  • sick leave

About this role

At The New York Times, this director-level role puts you at the center of defending the organization's reputation during its most critical moments. You'll serve as a senior spokesperson managing rapid response to breaking issues across traditional, digital, and social media, drafting statements and talking points under intense time pressure while advising senior leadership on sensitive communications strategy. The work spans both reactive crisis management and proactive issues planning, requiring you to synthesize information from internal experts and monitor the evolving media landscape to identify threats and opportunities before they escalate.

This position demands a seasoned communicator with at least 10 years of experience in media relations or corporate communications, with substantial expertise in rapid response and crisis situations. You'll need proven judgment under pressure, strong relationships with senior executives, and the ability to lead a team of experienced crisis communicators. Prior experience at a major media organization, agency, or large corporation with international scope and social media prominence is preferred. The role is hybrid based in Los Angeles (or New York, Washington, or San Francisco), typically requiring three days in office, though the position includes regular after-hours and weekend on-call availability.

The salary range is $150,000–$165,000, with potential variable pay and benefits including medical, dental, vision, 401(k) matching, paid leave, parental leave, and professional development support.

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Pay for this role

$150,000 to $165,000 per year

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