Employee Benefits Account Manager
Patriot Growth Insurance Services
$75,000 - $85,000 / year
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Description
Employee Benefits Account Manager
Why This Role Matters
How You'll Make an Impact
- Manage large-group employee benefit accounts, serving as the primary contact for day-to-day service needs and strategic account support.
- Coordinate annual renewals by preparing proposals, conducting renewal analysis, negotiating with carriers, and overseeing implementation activities.
- Support enrollment, eligibility, billing, claims, and carrier-related issues to ensure a seamless client experience.
- Prepare client-facing presentations, claim reports, and benefit program recommendations that help clients make informed decisions.
- Partner with producers and consultants to develop benefit strategies that align with client objectives and workforce needs.
- Drive client retention efforts while identifying opportunities to expand existing account relationships and enhance benefit offerings.
- Maintain accurate records and documentation within agency management systems to support efficient account administration.
- Support open enrollment meetings and employee communication initiatives that promote understanding and engagement with benefit programs.
Who You Are
- Client-focused and committed to delivering responsive, high-quality service.
- An organized professional who can manage multiple priorities while maintaining attention to detail.
- A strong communicator who can confidently interact with clients, carriers, producers, and internal team members.
- Comfortable analyzing data, interpreting benefit information, and presenting recommendations clearly.
- Collaborative and relationship-driven, with a team-first approach to solving challenges.
- Resourceful and proactive when addressing client concerns and identifying opportunities for improvement.
- Dedicated to continuous learning and staying informed on industry regulations, products, and market trends.
What You Bring
Day One:
- 5+ years of employee benefits account management experience supporting large-group clients with 100+ employees.
- Strong knowledge of employee benefit plans, renewals, implementations, eligibility administration, billing, claims management, and carrier relations.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to build and maintain effective relationships with clients, carriers, producers, consultants, and internal stakeholders.
- Proficiency with Microsoft Office Suite and related business software applications.
- Strong organizational and project management skills with the ability to manage deadlines and competing priorities.
- Authorization to work in the United States without employer sponsorship.
Valuable Additions:
- Life, Accident, and Health License.
- Ability to obtain and maintain Life, Accident, and Health licensure if not currently licensed.
- Experience supporting ERISA, ACA, COBRA, and HIPAA-related administrative processes.
- Experience preparing claims reports, utilization reviews, and renewal analysis for large-group clients.
- Familiarity with agency management systems and benefits administration platforms.
- Experience leading open enrollment meetings and employee education initiatives.
Real Benefits for Real Life
- Multiple medical plan options, with preventive care covered at 100%
- Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
- Employer-paid short-term and long-term disability coverage
- Paid parental leave
- Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
- Competitive 401(k) company match to help you build your financial future
- Comprehensive dental and vision coverage
- Employee Assistance Program with confidential mental health, legal, financial, and work-life support
About Patriot Growth Insurance Services
Pay Range: Posted below*
*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.
Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- stock options
- parental leave
- sick leave
About this role
Patriot Growth Insurance Services is seeking an experienced Employee Benefits Account Manager to serve as the primary point of contact for large-group benefit clients, managing the full lifecycle of employee benefit programs from renewals and implementations through ongoing compliance and employee communications. Based in Williamsville, New York on a hybrid schedule, this role requires at least five years of hands-on experience supporting employers with 100+ employees, along with solid knowledge of benefits administration, carrier relations, and regulatory frameworks like ERISA and ACA. You'll coordinate closely with producers, consultants, and internal teams to develop benefit strategies, prepare renewal proposals, handle claims and billing issues, and lead enrollment meetings that keep clients informed and engaged.
The ideal candidate is organized, detail-oriented, and genuinely client-focused—someone who communicates clearly with diverse stakeholders and stays current on industry regulations and products. Proficiency with Microsoft Office and benefits administration platforms is essential; a Life, Accident, and Health License is valuable but not required at hire. The position offers a competitive salary of $75,000 to $85,000 annually, along with Patriot's comprehensive benefits package, including multiple medical options with preventive care fully covered, free virtual healthcare, paid parental leave, flexible PTO, and a 401(k) match.
This role suits professionals who thrive on building lasting client relationships and solving complex benefits challenges while working within a supportive, growth-oriented organization that prioritizes employee wellbeing across its 2,100-person team.
How this employer is doing
average
- Sponsors Visas
Typical pay for this role
$80,000
Typical range: $60,000 to $80,000
This role's local market on JobMinglr
Pay for this role
$75,000 to $85,000 per year
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
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