Especialista em Governança
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About this role
The Ritz-Carlton's Governança Especialista role in São Paulo is fundamentally a housekeeping position centered on creating memorable guest experiences rather than simply maintaining cleanliness. You'll be responsible for the appearance and upkeep of guest rooms and public spaces throughout the hotel, handling everything from fulfilling guest requests to stocking supplies, cleaning, and responding to whatever needs arise in your assigned areas. The role emphasizes autonomy—you're empowered to take initiative and move about your space to address issues as they emerge.
This is a physically demanding, full-time in-office position that requires you to be on your feet for extended periods, regularly lifting and moving objects up to 50 pounds. Beyond the physical demands, success depends on strict adherence to company policies, maintaining confidentiality, upholding quality standards, and presenting yourself professionally at all times. You'll need to work safely and reliably, as your attention to detail directly shapes how guests experience the hotel. If you're detail-oriented, physically capable, and committed to service excellence in a luxury hospitality environment, this role offers the chance to be part of a team that values both operational precision and genuine guest care.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Especialista em Governança postings in Sao Paulo, and analyze any offer before you accept it.
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