Dennis Quick Automotive Service Advisor | No Weekends

Main Street Auto

$1,300 - $1,600 / week

Dennis Quick Automotive, Snyder, TXFull-timeOn-siteIntermediate

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Description

Why come work for Main Street Auto?

🔵 Earn Industry-Leading Pay
🔵 Enjoy Exceptional Benefits
🔵 Unlock Endless Career Growth Opportunities

Your next big move starts here—don’t wait, apply today and drive your success forward!

At Dennis Quick Automotive, we are seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor, you will play a pivotal role in providing exceptional customer service. You will serve as the primary point of contact for customers, managing their vehicle maintenance and repair needs while delivering a positive experience.

No Weekends
Store Hours: 8AM-5:30PM (M-F)
3 years previous service advisor experience preferred
$1300-$1600 per week, Paid weekly

Responsibilities:

1. Customer Interaction:

- Greet customers and provide a warm, friendly, and professional atmosphere.

- Act as the main point of contact for customers, understanding their concerns and requirements.

- Listen actively to customer concerns, document them accurately, and communicate them effectively to the service technicians.

2. Service Coordination:

- Schedule and confirm service appointments, ensuring efficient use of technicians' time and resources.

- Consult with customers to gather necessary information, including vehicle history, symptoms, and requested services.

- Advise customers on appropriate services, maintenance schedules, and required repairs based on manufacturer recommendations and guidelines.

3. Cost Estimation and Approval:

- Prepare accurate and detailed cost estimates for parts, labor, and additional services required.

- Explain cost estimates to customers, providing clear and understandable explanations.

- Obtain customer approval for repairs, ensuring transparency and consent throughout the process.

4. Repair Order Management:

- Create and manage repair orders, documenting all services performed, parts used, and additional recommendations.

- Maintain accurate and up-to-date service records for each customer and vehicle, ensuring compliance with dealership and legal requirements.

- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.

5. Customer Satisfaction:

- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.

- Handle customer complaints professionally and escalate as necessary to resolve them effectively.

- Strive to exceed customer expectations, providing personalized and exceptional service.

Requirements:

- High school diploma or equivalent (additional automotive education or certification is a plus).

- Proven experience as a Service Advisor in the automotive industry or a related field.

- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.

- Strong organizational and time management abilities to handle multiple tasks efficiently.

- Sound technical knowledge of automotive systems and repairs.

- Proficient computer skills and familiarity with automotive software and systems.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- Customer-oriented mindset with a commitment to delivering exceptional service.

Join our team as a Service Advisor and contribute to the success of our automotive service department by providing outstanding customer service and ensuring customer satisfaction.

Further questions about the job? Email us at: hr@msauto.com

About this role

Dennis Quick Automotive in Snyder is hiring a Service Advisor to manage customer interactions and coordinate vehicle service from their front desk. You'd be the main point of contact for customers, handling everything from greeting them and documenting their concerns to scheduling appointments, preparing repair estimates, and following up after service. The role requires balancing multiple responsibilities—managing repair orders, communicating with technicians, explaining costs clearly, and resolving complaints—all while keeping customers satisfied and informed throughout the process.

The position calls for three years of prior service advisor experience and a solid grasp of automotive systems and repair procedures. You'll need strong communication skills to translate technical issues for customers, organizational ability to juggle scheduling and paperwork, and comfort with automotive software. A high school diploma is the baseline requirement, though any additional automotive training is valued. The job runs Monday through Friday, 8 AM to 5:30 PM with no weekend shifts, and pays $1,300 to $1,600 per week paid weekly.

This role suits someone who thrives on customer interaction and problem-solving in a structured service environment. If you have service advisor experience and want stable weekday hours at an established shop, this could be a solid fit.

This role's local market on JobMinglr

11,574 open jobs across Texas

Pay for this role

$1,300 to $1,600 per year

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