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MW

UK Sales Assistant (Chain 1)

Mountain Warehouse

8 - 12 / year

Bath (BAH)Part-timeOn-siteIntermediate

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Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

  • Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
  • Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
  • Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:

  • Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
  • Accurately process transactions, handling various payment methods with efficiency.
  • Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
  • Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
  • Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement:

  • Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
  • Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance:

  • Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
  • Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Skills, Knowledge and Expertise

  • Committed to delivering outstanding customer service.
  • Passionate about retail and eager to share that enthusiasm.
  • Excellent communicators with a friendly and approachable demeanour.
  • Energetic, driven, and determined to complete tasks effectively.
  • Team players who are reliable and trustworthy. 

Benefits

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 
  • 28 days annual leave, including Bank Holidays 
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme 
  • Generous Colleague Referral Incentive 
  • Auto-enrolment Pension scheme 
  • A stable, successful and supported environment 
  • Length of service awards 

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!  


INDAR1
 

Benefits

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 28 days annual leave, including Bank Holidays Access to Employee Assistance Programme, and a Colleague Hardship Scheme Generous Colleague Referral Incentive Auto-enrolment Pension scheme A stable, successful and supported environment Length of service awards You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! INDAR1

About this role

Mountain Warehouse is recruiting a Sales Assistant for its Bath store, a part-time position offering £8–12 per hour. The role sits at the operational heart of the store, combining customer-facing work with behind-the-scenes tasks that keep the shop running smoothly. You'll handle transactions, maintain visual merchandising, stock shelves, and help execute promotions while staying knowledgeable about products and pricing. The emphasis is on teamwork—you'll collaborate with colleagues on problem-solving, support training efforts, and contribute ideas to improve how the store performs.

Customer engagement is central to the job. You'll build rapport with shoppers, understand what they're looking for, and offer tailored advice. This means being approachable, energetic, and genuinely enthusiastic about retail. The role also expects you to represent the Mountain Warehouse brand with professionalism and help the team hit sales targets through collective effort.

The package includes a monthly performance bonus, 50% discount across Mountain Warehouse and sister brand Animal, 28 days' annual leave, access to an Employee Assistance Programme, a pension scheme, and length-of-service awards. This suits someone reliable and customer-focused who enjoys working as part of a team and wants a stable retail environment with clear perks and support.

How this employer is doing

average

  • Leadership Change

Pay for this role

$8 to $12 per year

That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.

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