Customer Service Representative
La Hydro-Jet & Rooter Service
CA$21 - CA$23 / hour
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
The Customer Service Representative position acts as the primary point of contact between a company and its customers. The main job is to answer questions, resolve complaints, and handle transactions to ensure customer satisfaction and brand loyalty.
- Answering Inquiries: Respond to customer questions via phone calls, emails, live chat, text messages, or social media.
- Resolving Complaints: Listen to customer issues, show empathy, and offer solutions such as refunds, exchanges.
- Processing Transactions: Take orders, process billing or payments, and handle returns or cancellations.
- Escalating Issues: Transfer complex, high-level, or unresolved problems to a supervisor or specialized department.
WHAT SETS L.A. HYDRO-JET APART:
- Competitive hourly wages and benefits package.
- This is hybrid position after successful completion of training.
- Career growth opportunities.
- Promote from within culture, with over 90% of our leadership positions filled from internal promotions.
WHAT L.A. HYDRO-JET NEEDS FROM YOU:
- Two - five years of experience in customer service.
- Strong communication skills.
- Able to handle multiple tasks at one time.
- Work successfully and efficiently with other team members.
- Meet productivity standards; complete work in a timely manner.
WHAT SETS YOU APART:
- De-escalation and conflict resolution.
- Ability to overcome objections.
- Build brand loyalty.
Ready to get started?
Apply today for the Customer Sales Representative position and take the next step in your professional growth.
About this role
La Hydro-Jet & Rooter Service, a 30-year-old plumbing company, is looking for a Customer Service Representative to be the main contact point for customers across phone, email, chat, text, and social media. You'll handle inquiries, resolve complaints, process transactions, and escalate complex issues when needed—all while maintaining the customer satisfaction and brand loyalty that keeps the business running.
The role requires two to five years of customer service experience, strong communication skills, and the ability to juggle multiple tasks in a fast-paced environment. What will help you stand out is skill in de-escalation, overcoming objections, and building genuine customer relationships. You'll work hybrid after completing training, with compensation between $21–$23 per hour depending on experience and market factors.
This position sits within a company that promotes from within—over 90% of leadership roles are filled internally—and emphasizes work-life balance and team collaboration. If you're looking for stability with real growth potential in an established business, this could be a solid next step.
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$21 to $23 per hour
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.