General Manager
Guild Garage Group
$110,000 - $150,000 / year
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Description
🚪 Tip Top Garage Doors
General Manager – Charlotte, NC
$110,000–$150,000 | Full Benefits | Leadership Role
Tip Top Garage Doors is seeking a driven, hands-on General Manager to lead our service and installation teams in Charlotte, NC. This role oversees daily operations, field performance, scheduling, inventory, safety, and profitability — ensuring exceptional customer experiences and strong financial results.
What You’ll Do
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Lead service & installation operations
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Manage dispatch, scheduling, and technician performance
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Oversee inventory, fleet maintenance, and operational reporting
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Partner with Sales to drive revenue and margin
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Maintain OSHA compliance and safety training
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Resolve customer concerns and uphold quality standards
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Assist with hiring, onboarding, and team development
What You Bring
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Operations leadership experience (home services preferred)
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Knowledge of residential & commercial garage doors
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Experience with ServiceTitan strongly preferred
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Strong financial & data analysis skills
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Excellent communication and leadership abilities
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Valid Driver’s License
What We Offer
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Competitive salary: $110K–$150K
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Health, Dental, Vision
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PTO & Paid Holidays
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401(k) with match
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Employer-paid Life, LTD & STD
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Growth opportunities within a leading residential services organization
If you’re ready to lead teams, improve operations, and drive results — apply today and grow with Tip Top. 🚪
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
Benefits
- Competitive salary: $110K–$150K
- Health, Dental, Vision
- PTO & Paid Holidays
- 401(k) with match
- Employer-paid Life, LTD & STD
- Growth opportunities within a leading residential services organization
About this role
Leading operations for Tip Top Garage Doors' Charlotte location means managing the full scope of a service and installation business—from dispatching technicians and scheduling jobs to tracking inventory, fleet maintenance, and safety compliance. You'll work directly with field teams to drive both customer satisfaction and profitability, while partnering with sales to grow revenue and margins. The role also includes hiring and developing staff, resolving customer issues, and maintaining the operational reporting and financial discipline that keeps the business running smoothly.
This position suits someone with hands-on operations experience in home services or a similar field, ideally with exposure to residential and commercial garage door work. Proficiency with ServiceTitan (the industry's main dispatch and management platform) is strongly preferred. You'll need solid financial and data analysis skills to track performance metrics, strong communication abilities to lead teams and coordinate across departments, and a valid driver's license.
Tip Top offers a competitive salary between $110,000 and $150,000, along with standard benefits including health, dental, and vision coverage, a 401(k) match, paid time off, and employer-paid life and disability insurance. The role provides genuine growth potential within an established residential services organization.
Typical pay for this role
$40,000
Typical range: $20,000 to $60,000
This role's local market on JobMinglr
Pay for this role
$110,000 to $150,000 per year
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