(Part-time) Field Service Technician
Diligent Robotics
$25 / hour
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Description
What we're doing isn't easy. But nothing worth doing ever is.
We envision a future powered by robots that work seamlessly with human teams. We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm.
As a Field Services Technician, you will be playing a critical role on the Field Services Team. Your work will directly impact clinical operations, ensuring the robotic fleet is well maintained and functional. You will work alongside onsite and engineering staff to execute preventative maintenance and incident triage. You will be the expert technician who is able to handle critical issues that few others can. This position requires a technician who is not afraid to roll up their sleeves and do what is necessary to keep our fleet operating at its maximum potential.
We are looking for part-time, weekend coverage for this position and the starting hourly rate is $25/hr. Your typical schedule will be:
Friday: 4pm-9pm
Saturday: 9am-5pm
Sunday: 9am-5pm
Job Responsibilities:
- Be willing and able to travel <80% of the time in order to support Robot service needs.
- Conduct routine and incident maintenance for our Robot Fleet.
- Provide support of Root Cause Analysis for major incidents in the Field.
- Provide timely repairs and decrease the time our Robots are out of production.
- Report on critical team metrics such as mean time to repair and first contact resolution rate.
Required Experience and Qualifications:
- Local to Los Angeles, CA and able to travel within designated region (all expenses paid).
- <80% travel for site inspections and repairs escalated to engineering. Short-notice travel is required for this role.
- Read and understand manufacturing work instructions, mechanical assembly drawings and electrical schematics.
- Work with electrical and mechanical tools (digital multimeter, wire and pcb soldering, electrical terminal crimping tools, hand tools, etc.).
- Comfortable with basic command line tools.
- Ability to become vendor credentialed with partner hospitals.
- 3+ years of work experience with commercially available products.
- Technical experience necessary to troubleshoot complex robotic systems.
- Ability to execute high quality work without supervision in the field.
- Strong work ethic, organizational and communication skills.
- Must be a US citizen or permanent resident with work authorization
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About this role
Diligent Robotics is building AI-powered service robots designed to work alongside people in clinical settings, and this part-time field role is essential to keeping that fleet operational. As a Field Service Technician, you'd handle preventative maintenance, troubleshoot complex robotic systems, and respond to incidents that directly affect hospital operations. You'll work Friday evenings and full weekend days (4pm–9pm Friday, 9am–5pm Saturday and Sunday), with travel up to 80% of the time within the Los Angeles region to conduct on-site repairs and root cause analysis—all expenses covered.
The position demands hands-on technical depth. You'll need at least three years of experience with commercial products, solid troubleshooting skills for complex systems, and practical competency with electrical and mechanical tools (multimeters, soldering, crimping, hand tools). Comfort with basic command-line tools and the ability to read schematics and assembly drawings are expected. You should be comfortable working independently in the field, managing your own quality and execution, and you'll need to obtain vendor credentials with partner hospitals.
This role suits someone local to Los Angeles who can handle short-notice travel, thrives solving difficult technical problems under pressure, and has the work ethic to keep critical equipment running with minimal supervision. You must be a US citizen or permanent resident with work authorization. The pay is $25 per hour.
How this employer is doing
solid
- Expanding
- New Product/Innovation
In the news
Diligent Robotics opens new headquarters, launches upgraded hospital robot, The Business Journals
This role's local market on JobMinglr
Pay for this role
$25 per hour
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