Resident Manager - Tuscany Hills Apartments
Sunrise
Salary undisclosed
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Description
Vista, CA
The Resident Manager supports the daily operations of an assigned property, ensuring that residents enjoy a safe, clean, and well-maintained community. This role manages leasing, resident relations, and financial and maintenance oversight in compliance with company policies and California housing laws. The Resident Manager serves as the on-site representative of Sunrise Management, promoting excellence in service, professionalism, and community care.
- This position requires the ability to live on-site.
- A typically work week requires a minimum of 12 hours per week. *Some flexibility in the schedule.
- This is a part-time position not eligible for the company benefits plans.
Leadership & Team Support
- Model Sunrise Management’s values of integrity, accountability, and service excellence.
- Collaborate with maintenance and regional teams to ensure smooth property operations.
- Communicate clearly with leadership about property needs, resident issues, and operational challenges.
- Support a positive team culture built on respect, cooperation, and resident satisfaction.
Property & Operations Management
- Conduct regular inspections of units, amenities, and common areas to maintain cleanliness and safety.
- Coordinate maintenance work orders and ensure completion within 24–48 hours whenever possible.
- Oversee move-in and move-out inspections in compliance with California security deposit laws.
- Maintain accurate records of repairs, inspections, and vendor services.
- Ensure all operations comply with Fair Housing, ADA, and Cal/OSHA standards.
Financial Management
- Collect rents, issue receipts, and make timely bank deposits.
- Maintain accurate accounting records for rents, deposits, and fees.
- Monitor delinquent accounts and communicate with supervisors before taking legal action.
- Assist with budgeting and expense tracking to support the property’s financial goals.
Marketing & Leasing
- Promote available units through community outreach, signage, and digital platforms.
- Conduct property tours and present features and benefits to prospective residents.
- Complete leasing documentation accurately and in compliance with California Civil Code and Fair Housing laws.
- Maintain organized leasing and applicant records.
Resident Relations
- Provide courteous, professional responses to all resident inquiries and concerns.
- Foster a welcoming, inclusive environment that enhances resident satisfaction and retention.
- Coordinate community communication and support positive resident engagement.
Compliance & Risk Management
- Adhere to company policies, Fair Housing, ADA, and all applicable state and federal laws.
- Support Injury and Illness Prevention Programs (IIPP) and maintain safety awareness across the property.
- Ensure contractors and vendors meet insurance, licensing, and labor law requirements.
What you'll need:
- Minimum 1 year of property management or related experience required.
- 6 months of previous leasing or sales experience is preferred for this position.
- Proficiency with Microsoft Office and property management software.
- Knowledge of California landlord–tenant laws and Fair Housing requirements.
- Strong communication and organizational skills.
- Bilingual in English and Spanish preferred.
Who you are:
- A confident, empathetic and dynamic team player.
- An exceptional communicator: written and verbal.
- A problem solver with sound judgement.
- A results-driven independent contributor who thrives on achievement.
About this role
Sunrise Management is looking for a Resident Manager to oversee daily operations at Tuscany Hills Apartments in Vista, California. You'll be the on-site face of the company, balancing leasing, resident relations, maintenance coordination, and financial management to keep the community safe, clean, and compliant with California housing laws. The role demands someone who can handle inspections and move-in/move-out procedures, collect rent and track finances, show units to prospective residents, respond professionally to resident concerns, and ensure the property meets Fair Housing, ADA, and safety standards.
This is a part-time position requiring a minimum of 12 hours per week with some schedule flexibility, and you must live on-site. You'll earn $19.00–$20.00 per hour depending on experience, though the role does not include company benefits. The ideal candidate has at least one year of property management experience, ideally with six months of leasing or sales background. You should be comfortable with Microsoft Office and property management software, know California landlord–tenant law, and bring strong written and verbal communication skills. Bilingual English–Spanish ability is preferred. If you're a self-directed problem-solver who genuinely enjoys working with people and can manage competing priorities with sound judgment, this role offers a chance to directly shape residents' experience at a company that values hospitality and community care.
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Resident Manager - Tuscany Hills Apartments postings in Tuscany Hills Apartments, and analyze any offer before you accept it.
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