DMA Operations Lead

About the Role

This is an exciting opportunity to join Engelhart as the first dedicated operations hire for our new Direct Market Access (DMA) business in London, facilitating European energy clients. 

The successful candidate will run the day-to-day operations of the business, from client onboarding and system access through to trade entry, confirmations and settlements. The successful candidate will work closely with traders, cross-functional support teams, clients and external counterparties, building strong relationships while having the confidence to challenge and push back where needed.

This is a hands-on operational role that also calls for commercial awareness and a strong personality. This role offers the chance to play a central part in a new business as it grows.

This will be a full-time role, owning the following responsibilities:

• Run the operational side of the DMA client business front to back, from client onboarding and system access through to trade entry, confirmations and settlements.
• Manage trade capture and entry, including Trayport access and set-up for DMA clients.
• Own the confirmations process, including eConfirms, resolving breaks and queries with counterparties.
• Work through trade errors and discrepancies with traders, ensuring they are resolved quickly and accurately.
• Build strong working relationships with traders and clients, pushing back where needed to protect process and controls.
• Work within Engelhart’s existing systems and processes, adapting them where needed to support DMA activity.
• Liaise with external parties including exchanges, platforms, clearers and counterparties.
• Work alongside the credit, legal and treasury functions that support the business.
• Continuously review and improve processes and controls as volumes and the client base grow.

 

About You

This person will be the first and primary hire, responsible for all day-to-day operations of a new sell-side business with Engelhart. As a result, we believe the following experiences and skills are essential for application:

• Around 5 years’ operations experience within an established sell-side DMA business.
• Background at an investment bank, utility or trading house offering DMA.
• Familiarity with energy exchanges and clearing, such as ICE and EEX, is key.
• Hands-on experience of trade entry and Trayport.
• Strong working knowledge of eConfirms and the confirmations process.
• Solid understanding of energy market products, terminology and counterparties.
• Experience working directly with traders and resolving trade errors.
• Confidence to build relationships with traders and push back when needed.
• Ability to hit the ground running within existing systems while managing external parties.

In addition, the following is not required, but highly desirable for this role.

• Experience of client onboarding and exchange or platform access set-up for DMA clients.

 

What we offer

• Competitive compensation and participation in Engelhart’s discretionary bonus plan. 
• 25 days of annual holiday entitlement, excluding UK public holidays.
• Robust benefits package such as medical, dental, life insurance, generous pension contribution, and supplemental benefits partially subsidised by the Company.  
• Eligibility to receive external and internal training in accordance with our Training & Development Policy.