Housekeeper
The Ritz-Carlton
Salary undisclosed
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Description
POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
About this role
The Ritz-Carlton's housekeeping role in Phoenix is a part-time position focused on maintaining guest rooms and common areas to the hotel's standards. You'll handle the full cycle of room turnover—restocking supplies, changing linens, cleaning bathrooms, and addressing maintenance issues—while responding to guest requests and working alongside other departments. The work is physically demanding, requiring you to stand for extended periods, push loaded carts, lift up to 25 pounds independently, and manage repetitive tasks like vacuuming, dusting, and polishing.
This role suits someone detail-oriented who takes pride in cleanliness and can follow procedures consistently, including safety protocols and confidentiality requirements. No prior housekeeping experience or formal education is required, though you'll need to be comfortable with physical work and able to interact professionally with guests and colleagues. The position offers an entry point into a major hospitality employer with no prerequisites beyond reliability and a willingness to learn.
Typical pay for this role
$20,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Housekeeper postings in Phoenix, and analyze any offer before you accept it.
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