Manager In Training
Tennessee Title Loans, Inc
$13 - $15 / hour
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Description
Manager In Training:
Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations.
If you thrive in a fast-paced environment, are open to feedback and coaching, and can stay motivated even when you hear “no,” this role offers a strong opportunity to build confidence, resilience, and a solid foundation in sales.
Job Scope
This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.
You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.
This role requires someone who is comfortable:
- asking direct questions
- handling hesitation or rejection
- making outbound calls
- staying engaged in conversations that may feel uncomfortable at times
What Success Looks Like
Successful team members:
- Stay positive and engaged, even when customers hesitate or say no
• Ask follow-up questions instead of ending conversations
• Build confidence quickly through practice and coaching
• Take feedback and apply it immediately
• Perform consistently in a structured, goal-driven environment
Why Work With Us
Start your career with an industry leader where you will receive structured training and ongoing coaching.
- Fast-track advancement opportunities
• Team environment focused on your success
• Competitive compensation with bonus potential
Benefits
- Majority company paid Health, Dental and Vision
- 401k Program
- Company Paid - Life and Disability Insurance
- 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
- 40hr Work Week – Monday thru Saturday
- Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
- Every Sunday Off
- $13.25 - $15.00/hr.
- Monthly bonus potential
Preferred Experience
- Customer service, sales, or collections experience
• Comfortable speaking with customers over the phone and in person
• Strong communication skills
• Ability to learn quickly and adapt
Minimum Requirements
- High School Diploma or equivalent
- Must be able to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings
- Reliable form of personal transportation and valid Driver’s License
- Fluent in English and Spanish a plus
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Benefits
- 401(k)
- paid time off
- disability insurance
About this role
Tennessee Title Loans is hiring a Manager In Training in Memphis for a customer-facing role that emphasizes rapid skill development and hands-on coaching. You'll spend your time on the phone and in person with customers, asking clarifying questions, addressing their concerns, and walking them through financial decisions. The work is direct and sometimes uncomfortable—you'll hear rejection regularly—but the company structures the role around learning from that feedback and building resilience quickly.
Success here means staying composed when customers hesitate, asking follow-up questions instead of moving on, and applying coaching immediately. If you have any background in customer service, sales, or collections, that helps, but what matters more is your willingness to learn, your comfort with phone and in-person conversations, and your ability to stay motivated in a goal-driven environment. You'll work Monday through Saturday (10am–6pm weekdays, 9am–1pm Saturdays, with Sundays off), earning $13.25–$15.00 per hour plus monthly bonus potential.
The company offers structured training, fast-track advancement, and a full benefits package including majority-paid health, dental, and vision coverage, 401k, paid time off, and life and disability insurance. You'll need a high school diploma, valid driver's license, reliable transportation, and fluency in English (Spanish is a plus). This role suits someone starting their career who wants real coaching and clear advancement pathways rather than a solo sink-or-swim environment.
Typical pay for this role
$40,000
Typical range: $40,000 to $60,000
This role's local market on JobMinglr
Pay for this role
$13 to $15 per hour
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
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