On-Call Front Desk Receptionist (AM)
Silverado
$15 - $18 / hour
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Description
Looking for a flexible front desk role with purpose? Be the friendly first impression that brightens our residents’ and visitors’ day! Join Silverado Barton Springs, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.
We’re hiring a receptionist – a warm, organized, and service-oriented team member who helps create a welcoming environment for residents, families, and guests. This role blends professionalism, empathy, and multitasking to support our community’s front desk operations.
Be a difference-maker with a memory care leader!
You lead with heart, hospitality, and integrity. You’re dependable, detail-oriented, and thrive in a fast-paced, people-focused environment. You’re passionate about making others feel seen, heard, and supported.
What You’ll Be Doing:
- Answer telephone calls professionally and direct them appropriately
- Greet visitors and assist with check-in and directions
- Receive, sort, and distribute incoming mail; prepare outgoing mail
- Maintain and update computer files related to associates and residents
- Support clerical duties and office functions as assigned
Qualifications:
- High school diploma or equivalent required
- At least one year of experience interacting with the public via phone and in person
- Strong computer skills, especially with Microsoft Word and Excel
- Strong verbal and written communication with a focus on exceptional customer service
- Ability to multitask and stay organized
- Comfortable working around animals and pets
- Active role: walking, bending, lifting (up to 50 lbs.)
- Reliable transportation to meet attendance and punctuality standards
Schedule: PRN (Per Diem), AM shift, variable days
Silverado offers the following benefits to eligible employees:
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
* Silverado does not accept candidates from outside recruiters or agencies for this role. *
California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.
To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure
Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).
Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security
EOE/M/F/D/V
Benefits
- vision insurance
- 401(k)
- paid time off
- tuition reimbursement
- professional development
About this role
Silverado Barton Springs is seeking an on-call front desk receptionist for morning shifts to serve as the welcoming face of their memory care community in Austin. You'd handle the full range of front desk responsibilities—answering phones, greeting visitors, managing mail, updating resident and staff files, and supporting general office operations. The role requires you to be organized, empathetic, and comfortable multitasking in a people-focused environment where interactions with residents, families, and staff happen throughout your shift.
This position calls for at least one year of public-facing experience, strong computer skills in Microsoft Office, and reliable communication abilities. You'll need to be comfortable around animals, capable of light physical activity including lifting up to 50 pounds, and dependable about attendance since you'll be working a variable on-call schedule. The pay ranges from $15 to $18 per hour, and Silverado offers benefits including 401(k) matching, health and dental coverage, paid time off, and tuition reimbursement for eligible employees.
This role suits someone seeking flexible, part-time work in a healthcare setting with a mission-driven organization. Silverado is a Fortune-recognized leader in memory care, so you'd be joining a stable, well-regarded employer committed to both resident care and employee development.
How this employer is doing
average
- Recent Acquisition
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Pay for this role
$15 to $18 per hour
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