Product Manager
Mark43
Salary undisclosed
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.
We are looking for a Product Manager to help shape the future of Case Management within Mark43’s UK platform. You will bring a strong understanding of policing and public safety and the operational realities of the people who use our products, helping us turn complex requirements and workflows into technology that feels intuitive, dependable, and purpose-built.
You will own meaningful parts of the Case product lifecycle while also developing fluency across the broader Mark43 platform. You will work closely with customers, Product, Design, Engineering, Delivery, and other teams to take problems from discovery through launch and adoption.
What You’ll Do
If you were part of our product team, here are some things you might have done last week:
- Spent time with police officers, staff, and other users understanding how an investigation moves from initial reporting through case management and identifying friction that technology can remove.
- Worked with Design and Engineering to turn a complicated operational or policy requirement into a simple, scalable product experience.
- Refined the Case roadmap and backlog using customer feedback, market insights, product strategy, and data.
- Defined the problem, requirements, and success measures for an upcoming capability and worked with your team to move it towards delivery.
- Demonstrated new functionality to a customer and incorporated what you learned into future iterations.
- Provided product and public safety expertise to Sales, Delivery, Customer Success, and other internal teams.
- Explored where AI or new approaches to software development could reduce administrative work, surface useful information, or improve the user experience while maintaining appropriate safeguards.
- Jumped into a problem outside of Case to support another UK Product Manager and continue building your understanding of the full Mark43 platform.
What You’ll Need
We’re looking for a Product Manager with experience owning complex software products or workflows from discovery through delivery and adoption. Enterprise SaaS experience is valuable, but for this role we are particularly interested in candidates who bring meaningful knowledge of policing, public safety, criminal justice, or adjacent government workflows in the UK.
You should be able to translate deep domain knowledge into great product decisions rather than simply recreating existing processes in software. You will need the business, design, and technical acumen to have productive conversations with customers, designers, engineers, and commercial teams.
Experience with AI-enabled products, software-driven development approaches, or data-intensive products is beneficial.
People who thrive on our team also tend to share the following characteristics:
- Humble, open, and curious. You bring expertise without assuming you already know the answer and are excited to keep learning from users and teammates.
- Strong listeners and problem solvers. You look beyond feature requests to understand the underlying problem and the outcome a user is trying to achieve.
- Enthusiastic collaborators. You believe the best products come from shared ownership across Product, Design, Engineering, customers, and subject matter experts.
- Comfortable with complexity. You can work through policy, workflow, data, and technical constraints and find a clear path forward.
- Team oriented. You develop knowledge beyond your immediate product area and actively help teammates succeed.
This role is based in Manchester, with an expectation of working from our Manchester office three days per week. The role will also require regular engagement with customers and teams across the UK. Due to the nature of our work with UK policing, the successful candidate must be able to obtain and maintain NPPV Level 3 (NPPV3) clearance.
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
About this role
Mark43 is seeking a Product Manager to lead the evolution of its Case Management platform for UK policing. You'll work at the intersection of public safety operations and software design, translating how investigations actually flow through police workflows into intuitive, scalable technology. This means spending time with officers and staff to understand friction points, collaborating with Design and Engineering to turn complex requirements into simple solutions, and shepherding capabilities from discovery through launch and customer adoption.
The role demands someone with genuine expertise in UK policing, criminal justice, or related government workflows—not just general product chops. You'll need the judgment to know when existing processes should be reimagined rather than replicated, and the communication skills to move fluidly between customers, designers, engineers, and commercial teams. Experience with enterprise SaaS, AI-enabled products, or data-intensive systems is valuable, but domain knowledge in public safety is what will set you apart.
You'll be based in Manchester, working from the office three days per week with regular travel across the UK to engage with customers and colleagues. The role requires obtaining and maintaining NPPV Level 3 security clearance. You must already be authorized to work in the UK; Mark43 cannot sponsor visas at this time.
How this employer is doing
solid
- Recent Acquisition
- Recently Raised Funding
Typical pay for this role
$140,000
Typical range: $80,000 to $140,000
In the news
Mark43 Acquires ForceMetrics, PR Newswire
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Product Manager postings in Manchester, and analyze any offer before you accept it.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.