Partner Manager
DoorDash Canada
CA$34 - CA$42 / hour
Need a reasonable accommodation to apply or interview? Contact us.
JobMinglr uses automated technology to recommend jobs based on profile information and job preferences. Match Score does not determine eligibility for a position, prevent a user from viewing or applying to a job, or make hiring decisions on behalf of an employer.
Description
About the Team
Partner Managers are the face of DoorDash to some of our most valuable merchant partners. You'll work directly with business owners, bringing an action-oriented mindset and a relentless focus on growth. Your book of business is yours to own — you'll build deep relationships, identify opportunities, and do whatever it takes to help your merchants win on the platform.
About the Role
Partner Managers own the overall relationship with restaurant owners on an ongoing basis. Typical responsibilities include upselling incremental products and services to our existing business owners to help their businesses accelerate to new levels, holding periodic business check-ins, making/implementing operations improvements, troubleshooting product-related bugs, recommending marketing strategies, and ensuring high levels of satisfaction and retention on the account as a whole. PMs have a broad scope, and jump in to help business owners wherever and however they can. Reporting to the Manager, Regional Partner Strategy, you will play a crucial part in promoting DoorDash's suite of products through high-volume phone calls and emails.
You’re excited about this opportunity because you will…
- Work with businesses to establish important goals and goals for their business.
- Manage merchant relationships across your region, while building towards business goals
- Refine sales messaging, prospecting, qualifying, and closing techniques
- Communicate with merchants by phone and email on an ongoing basis to monitor and support progress toward their goals
- Deliver quarterly business reviews that highlight important wins and opportunity areas
- Reduce instances of churn, while identifying and supporting new store expansions
- Advocate internally for how to best solve your merchant’s objectives
- Collaborate with internal growth teams to identify the best opportunities for merchants in your book of business to expand their sales
We’re excited about you because…
- You have 2+ years of success in client-facing and sales roles
- You have 2+ years in a sales role while exceeding performance metrics consistently
- You are persistent and passionate about sales, and have a dynamic personality
- Experience empathizing with customer needs and adapting to meet their unique goals
- You are comfortable working in a scaling startup environment
- You value collaboration and thrive in ambiguity
- You are comfortable using data to tell a story, and navigate sales and internal tools quickly (Salesforce, Outreach, Sales Navigator, Google Apps)
- Applicable experience increasing customer satisfaction, retention, and product adoption
- An ability to understand and communicate operations processes
- The mindset of an owner in whatever you do, and striving to be 1% better everyday
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Benefits
- health insurance
- paid time off
- parental leave
- life insurance
About this role
Working directly with restaurant owners across the Vancouver region, you'd manage a portfolio of merchant partners and drive their growth on the DoorDash platform. Your day-to-day involves high-volume outreach via phone and email, conducting business reviews, identifying upselling opportunities for DoorDash's product suite, and troubleshooting operational or product issues as they arise. You're essentially the primary point of contact for your merchants—responsible for their satisfaction, retention, and expansion within the platform.
This role suits someone with at least two years of client-facing sales experience who consistently hits performance targets. You'll need comfort with sales tools like Salesforce and Outreach, the ability to translate merchant needs into internal advocacy, and a collaborative mindset to work across growth teams. The position rewards persistence and ownership; you're expected to adapt to each merchant's unique goals and operate effectively in a fast-moving environment where ambiguity is normal.
The base salary ranges from $33.84 to $42.32 CAD, with total on-target earnings (including commission) between $42.30 and $52.90 CAD. DoorDash provides standard benefits including medical, dental, vision, RRSP matching, paid time off, and parental leave. This is a full-time, in-office role in Vancouver reporting to a Manager of Regional Partner Strategy.
Typical pay for this role
$80,000
Typical range: $40,000 to $140,000
This role's local market on JobMinglr
Pay for this role
$34 to $42 per hour
That is the employer's posted range, and where you land in it is usually decided in one conversation. Before that conversation, run the numbers: analyze an offer for this role.
Before you apply, worth reading
How JobMinglr reads this job
Every listing here is scored against your profile before you apply: skills overlap, experience level, location and work arrangement, each weighted and explained. You see the score and the reasons, not just a list. How the matching works.