Clinical Manager

POSITION DESCRIPTION

The Clinical Manager, in collaboration with the Clinical Supervisor, is responsible for the provision of high-quality patient care for home health clients in branch(s) assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Registered Nurse (RN) with 3+ years of home health field experience preferred
• At least 3 years of clinical management experience is preferred but not required
• Strong understanding of OASIS documentation, home care protocols, and Medicare compliance
• Experience with Homecare Homebase (HCHB) preferred
• Available during operating hours, which includes all hours in which the HHA is open and provides patient care.
• Demonstrates and advocates accepted standards of practice, including the use of standard precautions to prevent the transmission of infections and communicable diseases.
• Provides feedback to all clinical staff about their performance
• Responsible for completion of in-home annual and as needed competency and evaluations
• Manages the clinical care teams
• If designated, performs the role of an alternate administrator in their absence
• Able to lift up to 40 lbs.; role involves walking, standing, sitting, bending, and hand use
• Excellent auditory, verbal, and written communication skills
• Provide clinical leadership and support to field staff to ensure high-quality, compliant care
• Conduct chart audits, review visit notes for accuracy, and ensure Medicare criteria are met
• Review and submit OASIS to the state, correct errors, validate reports, and meet RAP and Final Claim deadlines (NOA: within 5 days; Final Claims: within 10 days)
• Monitor OBQI/OBQM indicators and implement corrective actions as needed
• Manage clinical care teams and productivity expectations
• Complete in-home annual competencies, evaluations, and supervise case management communication
• Deliver feedback, conduct staff development training, and assign preceptors for new clinical staff
• Promote team members' professional growth and serve on Performance Improvement and other committees
• Perform concurrent audits of at least 10% of the active census
• Collect, analyze, and report clinical data to the Administrator; develop and monitor Plans of Correction
• Facilitate team case conferences and participate in management and staff meetings
• Serve as backup for on-call duties when the on-call nurse is unavailable
• Provide intermittent skilled nursing visits, including SOCs and ROCs, as needed
• Support patient care delivery in the field when staffing or acuity requires
• Ensure alignment with agency policies, procedures, and professional standards
• Assist the Administrator with staff orientation and maintain communication with physicians, referral sources, and the broader care team
• Carry out additional duties as assigned by the Administrator

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

• Current RN license in the state of practice, or eligibility per Nurse Licensure Compact (NLC) guidelines
• Active CPR certification required
• Must maintain a valid driver's license and a clean driving record
• Demonstrated leadership abilities and strong knowledge of home care clinical practices, Medicare regulations, and federal, state, and local compliance standards
• Proven ability to effectively manage agency resources
• Skilled in assessing patient needs and developing individualized care plans
• Proficient in personal computer use, including email, EMRs, word processing, spreadsheets, and presentation tools
• Able to lift up to 40 lbs. and perform duties that require walking, standing, sitting, bending, and use of hands
• Excellent auditory, verbal, and written communication skills