Residential Security Officer - Downtown Chicago
Titan Security Group
$20 / hour
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Description
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Responsibilities of Security Officers include, but are not limited to:
- Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
- Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
- Control access for tenants, visitors or vendors as required
- Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
- Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
- Other duties as assigned
Required Qualifications of Security Officers:
- Must be at least 18 years of age.
- Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
- Must be comfortable around dogs, cats, and other pets/animals
- High School diploma or general education degree (GED)
- Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
- Able to pass pre-employment drug screen and criminal background check.
- Able to read, write, speak, and understand English
- Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications of Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required
Pay and Benefits of Security Officers:
• Positions starting at $19.50 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training
EOE/M/F/D/V
#HP #IND1
Benefits
- dental insurance
- paid time off
About this role
Titan Security Group is hiring a Residential Security Officer for a downtown Chicago property where you'll be the first point of contact and safety presence for tenants, visitors, and vendors. The role combines front-desk responsibilities—managing access, maintaining logs, and providing directions—with active security duties like camera monitoring, property patrols, and incident response. You'll need to stay alert to potential theft or emergencies while maintaining a professional, customer-focused demeanor in a residential setting.
The position requires at least 18 years old, a high school diploma, and prior experience in customer-facing roles such as door staff, reception, hotel, or restaurant work. You'll need to obtain an Illinois PERC card, pass a background check and drug screen, and be comfortable working around pets. The job involves physical demands including lifting over 50 pounds and completing foot patrols in all weather conditions. Bilingual skills are a plus, and evening, overnight, and weekend availability is required.
Titan offers $19.50 per hour to start, paid time off, paid holidays, medical and dental insurance, and opportunities for advancement within a company recognized as a Top Workplace by USA Today in 2024 and 2025. This is a full-time, in-office position suited for someone seeking stable security work with room to grow in an organization that emphasizes training and career development.
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Pay for this role
$20 per hour
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