Quality Specialist
NISC
Salary undisclosed
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Description
About NISC
NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Work Schedule
- Hybrid from one of the following office locations:
- Cedar Rapids, IA
- Lake Saint Louis, MO
- Mandan, ND
- Hybrid Schedule: Minimum of working 3 days per week out of an office location and ability to work up to 5 days per week from an office location.
- Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose.
Position Overview
NISC is looking for a passionate, experienced Quality Assurance Tester. This position will work with our talented employees within the software engineering, product, quality assurance and software support teams to ensure quality and functionality requirements are met. A successful candidate for this team will be dedicated to quality and can be flexible and productive in a fast-paced environment.
Essential Duties
- Assist and perform in testing basic level tasks to test software changes meet design specification and are functioning within total quality management standards.
- Research, test and report results of testing scenarios.
- Write releases notes and new system enhancement documentation.
- Participate on design teams regarding enhancements to products.
- Test system documentation as necessary and suggest edits/enhancements.
- Answer basic level questions regarding application screens and processes responsible for testing.
- Communicates with developers and software engineers on product issues.
- Gathers and interprets source materials such as design and test specification, design diagrams and schematics.
- Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
- Commitment to NISC’s Statement of Shared Values.
- Other duties as assigned.
Knowledge, Skills & Abilities Preferred
- Basic level knowledge of quality assurance testing and automated testing tools, including mobile testing.
- Possess basic ability to troubleshoot.
- Basic level knowledge level of business-related software applications and services.
- Basic level knowledge of NISC’s technology stacks.
- Basic level knowledge of the Utility or Broadband industries.
- Basic level knowledge of Project Management processes and theory.
- Basic verbal and written communication skills.
- Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers.
- Basic research and problem-solving skills.
- Possess a strong attention to detail.
- Basic level ability to organize and prioritize.
- Basic level ability to set and manage internal and external Member/Customer expectations.
- Basic level ability to demonstrate initiative and accountability.
- Basic level knowledge of software and software integrations.
- Ability to travel as often as necessary to meet the goals and objectives of the position.
Education Preferred
Bachelor’s degree in Computer Science, Information Technology, a business-related field, or equivalent practical experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
About this role
NISC, a software company serving energy cooperatives and communication organizations across North America, is seeking a Quality Assurance Tester to join its quality assurance and software engineering teams in Cedar Rapids, Iowa. The role is hybrid, requiring a minimum of three days per week in the office, with Tuesday and Wednesday as fixed in-office days. You'll work alongside developers, product managers, and support teams to validate that software changes meet design specifications and quality standards, while also documenting enhancements and participating in design discussions for product improvements.
Your day-to-day work involves executing test scenarios, writing release notes and system documentation, troubleshooting issues, and communicating findings to developers. The position expects you to research and report on testing results, review system documentation for accuracy, and answer questions about application functionality. NISC emphasizes using generative AI tools to enhance your productivity and problem-solving, so comfort with emerging technologies is part of the culture here.
The ideal candidate has basic-level QA testing experience, familiarity with automated testing tools including mobile testing, and some background in business software applications. A bachelor's degree in Computer Science, IT, or a related field is preferred, though equivalent practical experience qualifies. Strong attention to detail, basic troubleshooting ability, and solid communication skills are essential, as is willingness to travel when needed. If you're looking for a role at a company recognized for 23 years as a best place to work, with exposure to utility and broadband industry software, this position offers a clear entry point into NISC's quality-focused engineering environment.
Typical pay for this role
$60,000
Typical range: $40,000 to $100,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Quality Specialist postings in Cedar Rapids, and analyze any offer before you accept it.
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