Marketing Procurement & Operations Manager
Fernway
$80,000 - $85,000 / year
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Description
Key Responsibilities
- Develop and maintain a network of domestic and international suppliers.
- Identify new manufacturers and vendors for promotional merchandise, apparel, retail displays, fixtures, and other commercial goods.
- Continuously evaluate existing suppliers to improve pricing, quality, reliability, and production capabilities.
- Manage supplier negotiations, quotes, purchase orders, production timelines, and freight.
- Oversee inventory planning, replenishment, and distribution of recurring commercial goods.
- Build scalable systems for tracking procurement, inventory, vendor performance, and spending.
- Partner with Marketing, Commercial, and Operations to anticipate upcoming merchandise requirements.
- Own Fernway’s end-to-end marketing merchandise supply chain, ensuring promotional products, apparel, retail displays, fixtures, event materials, and branded assets are delivered accurately, on time, and within budget.
- Source and manage domestic and international manufacturing partners for marketing merchandise and promotional materials.
- Manage the complete merchandise lifecycle, including supplier sourcing, quotations, budgeting, purchase orders, production schedules, approvals, payment tracking, freight coordination, shipping, and final delivery.
- Partner with Operations, Commercial Directors, and Field Marketing Managers to coordinate distribution across all markets while ensuring each team has the information and resources needed for successful execution.
- Continuously evaluate suppliers, costs, production quality, and logistics processes to improve efficiency and reliability.
- Support the operational management of Fernway’s continuous marketing planning process, maintaining a rolling 12-14 month planning horizon across global initiatives and state-specific programs.
- Build and maintain detailed project plans, timelines, milestones, dependencies, and execution calendars for all major Marketing initiatives.
- Monitor project progress, identify risks, resolve roadblocks, and proactively communicate status updates to stakeholders and leadership.
- Coordinate cross-functional collaboration between Marketing, Commercial, Operations, Regulatory, Product, Finance, and external partners to ensure projects remain aligned and on schedule.
- Lead recurring planning meetings, project reviews, and execution updates while maintaining clear accountability for deliverables across the organization.
- Continuously improve the systems, workflows, and processes that support Marketing execution across the organization.
- Develop and maintain standardized playbooks, SOPs, templates, checklists, project documentation, and operational resources that create consistency and scalability.
- Identify opportunities to improve efficiency through better planning, automation, communication, documentation, and project management practices.
- Establish repeatable processes that reduce complexity and improve execution across recurring marketing initiatives.
Skills, Knowledge and Expertise
- 4+ years in managing supply chain, international ordering, vendor relations, and operational process.
- Advanced proficiency in Microsoft Excel and/or Google Sheets.
- Strong analytical and mathematical aptitude with exceptional attention to detail.
- Expert proficiency in project management platforms, with the ability to quickly adapt to and effectively manage workflows in ClickUp.
- Experience in Adobe Creative Suite, CapCut, Canva and Wordpress a plus.
- Proven success managing cross-functional campaigns from concept through execution.
- Proficient Experienced and comfortable working Eexceptional project management skills and comfort working in a fast-paced, collaborative environment.
- Strong time-management skills.
- Highly approachable & friendly personality.
- A high degree of integrity and ethical conduct at all times.
- Must pass a background check in accordance with all applicable federal and state laws.
Benefits
- Generous annual leave: 13 paid holidays and up to 3 weeks PTO (hourly and salaried staff alike)
- Comprehensive health coverage: company-sponsored health, dental, and vision insurance
- Extra benefits: PSL, FSA, life insurance, 401(k) with match, discounted pet insurance and gym membership
Benefits
- Generous annual leave: 13 paid holidays and up to 3 weeks PTO (hourly and salaried staff alike) Comprehensive health coverage: company-sponsored health, dental, and vision insurance Extra benefits: PSL, FSA, life insurance, 401(k) with match, discounted pet insurance and gym membership
About this role
Fernway's Marketing Procurement & Operations Manager role sits at the intersection of supply chain management and marketing execution. You'd own the end-to-end procurement of promotional merchandise, apparel, retail displays, and branded assets—sourcing and negotiating with domestic and international suppliers, managing production timelines and inventory, and ensuring everything arrives on budget and on schedule. Equally important, you'd serve as the operational backbone of the marketing planning cycle, building project timelines, coordinating cross-functional dependencies, and maintaining the systems and processes that keep the department running smoothly at scale.
This is a role for someone with at least four years of supply chain or vendor management experience who thrives on bringing structure to complex, multi-moving-part initiatives. You'll need strong Excel skills, comfort with project management platforms like ClickUp, and the ability to anticipate what teams need before they ask. The work demands equal parts problem-solving (resolving immediate roadblocks) and systems-building (creating playbooks and SOPs that make future execution easier). You should be detail-oriented, proactive in communication, and comfortable operating with consistent urgency in a collaborative environment.
Based in New York City on a hybrid schedule, the role offers a salary of $80,000–$85,000 annually, along with 13 paid holidays, up to three weeks PTO, company-sponsored health coverage, 401(k) matching, and other benefits including FSA, life insurance, and discounted gym membership.
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Pay for this role
$80,000 to $85,000 per year
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