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Client Experience Representative - Swing

Veritas Veterinary Partners

$21 / hour

246 Industrial Way, Eatontown, NJ 07724Full-timeOn-siteIntermediate

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Description

World Class Medicine.
Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals are staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

 We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

Join the Fun at Garden State Veterinary Specialists – Eatontown!


​​​​​

We’re evolving, we’re busy, and we’re excited - because we’re looking for our next amazing Client Experience Representative - Swing to join our team!

If you love helping pets, enjoy being the calm in the chaos, and don’t mind being adored by pets (and their humans), you might be exactly who we’re looking for.

Schedule - Some holidays are required) - our furry friends don’t take days off!

  • Sunday - Wednesday, 1:30pm - 12am
  • Wednesday - Saturday, 1:30pm - 12am

A Little About You:

You're the kind of person who…

  • Has 1+ years of client service experience (bonus points if it’s in a fast-paced setting!)
  • Speaks both human and “vet team” with excellent communication skills
  • Can juggle tasks like answering multiple phone lines, data entry, billing, and making it all look easy
  • Handles financial conversations with professionalism and ease
  • Brings empathy, compassion, and a heart for helping anxious pet parents
  • Knows when to be discreet and when to be delightfully warm
  • Loves working with a team and building relationships that last
  • Stays positive, curious, honest, and ready to learn
  • And most importantly… likes to have FUN while doing all of the above

Salary: Starting at $21/hr, with consideration for experience.

If you're ready to make a difference - and enjoy yourself while doing it - we’d love to meet you. Come join a team that cares deeply, works hard, and laughs often.

GSVS is proud to offer the following benefits:

  • Health, dental, and vision insurance, with HSA option- some plans paid 100%
  • Maternity/Paternity leave
  • Retirement Plan – 401K with employer match
  • Employee Referral Bonus
  • Paid Time off
  • Mental health support with Talkspace
  • Uniforms provided
  • Pet discounts for medical care

Garden State Veterinary Specialists is located at 246 Industrial Way, Eatontown, NJ 07724​.

 

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

For CA applicants please visit our Privacy Policy

Benefits

  • health insurance
  • vision insurance
  • 401(k)
  • paid time off
  • parental leave

About this role

Garden State Veterinary Specialists in Eatontown is hiring a Client Experience Representative to work swing shifts (Sunday–Wednesday or Wednesday–Saturday, 1:30pm–midnight) in a busy specialty and emergency veterinary hospital. You'd be the front-line point of contact, managing phone lines, client check-ins, billing conversations, and data entry while keeping anxious pet owners and their animals calm and supported. This role demands someone comfortable in a fast-paced environment who can handle multiple priorities at once and communicate clearly with both clients and the veterinary team.

The position calls for at least one year of client service experience, ideally in a high-volume setting, along with strong interpersonal skills and the ability to discuss finances professionally. You should be empathetic and discreet when needed, but also warm and personable—someone who genuinely enjoys working with people and pets. The hospital values team collaboration, curiosity, and maintaining a positive attitude even during chaotic shifts.

Veritas Veterinary Partners offers competitive benefits including health, dental, and vision insurance (some plans fully covered), 401(k) with employer match, paid time off, mental health support through Talkspace, maternity/paternity leave, and pet discounts. The starting salary is $21 per hour with consideration for your experience.

How this employer is doing

average

  • Recent Acquisition

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Pay for this role

$21 per hour

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