Product Associate - Apprentice

• Have completed a Bachelor's degree within the past two years, OR 
• Be in the final year of their degree program and eligible for apprenticeship participation 
• Have no more than two years of professional work experience 
• Be legally eligible to participate in an apprenticeship program in India 

Key Responsibilities

• Manage and maintain the Jira kanban board: keeping tickets well-organized, clearly described, and appropriately prioritized in collaboration with engineering leads. 
• Help triage incoming product enhancement requests and customer-reported defects, gathering the context engineers need to act on them. 
• Work with AI to write clear, structured user stories and acceptance criteria that translate business needs into actionable engineering tasks. 
• Coordinate with engineers to track progress, surface blockers, and ensure items move efficiently through the AIDLC stages. 
• Participate in requirement-gathering conversations with product managers and stakeholders, capturing key decisions and open questions. 
• Assist in drafting functional specifications and supporting documentation for new or enhanced product features, also working with AI. 
• Support basic testing activities: reviewing completed work against acceptance criteria and flagging discrepancies. 
• Contribute to ongoing improvement of our AIDLC processes and team ways of working. 

Skills, Knowledge and Expertise

• Strong written and verbal communication skills in English: you'll be writing tickets, specs, and summaries that engineers and stakeholders rely on. 
• High attention to detail and a methodical approach to organizing information. 
• Comfort working in a structured, process-driven environment: you like things to be clear, tracked, and accounted for. 
• Curiosity about how software products are built and a willingness to ask questions. 
• Familiarity with project or task management tools (Jira experience is a plus). 
• A proactive mindset: you spot gaps, follow up, and take ownership of your work. 
• Ability to work collaboratively in a fast-paced, cross-functional environment. 
• Strong analytical skills with the ability to assess AI outputs, identify limitations or risks, and recommend improvements to enhance product value. 
• AI-related experience: 
• Understanding of AI fundamentals, including large language models (LLMs), prompt engineering, automation workflows, and responsible AI principles. 
• Experience using AI tools to improve productivity: research, data analysis, content creation, or workflow automation, either through academic, personal, or professional projects. Ability to build and demonstrate an AI agent. 
• Ability to evaluate Ai-driven product opportunities, gathering feedback and translating it into feature recommendations. 

• Exposure to agile or kanban workflows (even in an academic or personal project context). 
• Basic understanding of software development concepts: you don't need to code, but knowing what engineers do helps. 
• Prior internship, project, or coursework related to business analysis, product management, or software delivery.

Benefits

• Monthly stipend 
• Health Insurance fully paid – Self  
• 13 Public Holidays  
• Hyrid working policy  
• Exposure to the latest trends and technologies in the SaaS industry.  
• Mentorship from global experienced professionals in the sales, renewals and customer success fields.  
• Potential for career advancement based on performance and dedication.  

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• At Eptura, we believe strong teams are built through collaboration, flexibility, and a range of perspectives grounded in skill and experience. We strive to create an environment where people can do their best work, contribute meaningfully, and grow alongside our business.