Service Technician - Avalon Heights

American Campus Communities

Salary undisclosed

Avalon Heights - Tampa, FLFull-timeOn-siteIntermediate

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Description

Our Service Technicians are a crucial part of the property’s facilities maintenance team, reporting to the Service Manager or Senior Service Manager. This role involves performing maintenance tasks, executing work orders, and supporting preventative maintenance efforts to ensure the property is well-maintained for our residents. The ideal candidate will have strong attention to detail and a commitment to safety and cleanliness. At ACC, there are always opportunities to gain new certifications, and grow in your facilities maintenance career – whether it is supporting nearby properties or on the job training.

Job Responsibilities:

Perform work orders in a timely manner, ensuring quality and efficiency.
Close out work orders in the system, including using system tools for tracking.
Assist in property turn process and coordinate with vendors for efficient execution.
Execute preventative maintenance tasks as assigned, to maintain property operations.
Conduct inspections of public areas and resident apartments to ensure maintenance standards are met and sustained.
Safely operate, maintain, and repair all facility equipment, adhering to safety protocols and best practices.
Assist vendors by escorting them on-site and facilitating their work as needed.
Maintain clean and orderly shop, storage, and back-of house environment, ensuring all tools and supplies are organized.
Assist with coordinating with vendor services such as snow removal, landscaping.
Assist with curb appeal, trash collection, and cleaning as assigned.
Other duties, as assigned by supervisor.

Ideal Candidate
The ideal candidate for the Service Technician role is a detail-oriented and safety-conscious maintenance facilities professional with experience in residential facilities maintenance, including apartment maintenance or maintenance technician responsibilities or a related field, and the ability to support a variety of maintenance tasks. This role includes completing work orders, supporting preventative maintenance, and assisting with overall property upkeep to ensure a safe and well-maintained environment for residents.

Candidates should have a foundation in maintenance tasks and be comfortable working independently while following established processes and safety standards. While not all candidates will have experience across every technical area, they should be ready to develop their skills and grow within facilities maintenance operations.

Key Responsibilities

Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
Serve as an American Campus representative and liaison in all interactions.
Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge and Expertise

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the minimum knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Experience in residential facilities maintenance.

Work Environment:

This role is subject to an after-hours on-call rotation. Must be available to respond and prepare to inclement weather situations, as applicable.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional environment. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job:

The employee is regularly required to:

- to talk/hear.

- stand; walk; use hands to finger, handle or feel, and reach with hands and arms.

The employee is occasionally required to sit;
- climb or balance; and stoop, kneel or crouch.

The employee must be able to lift and/or move up to:
- 50 pounds.

Specific vision abilities required by this job include:
- close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

Benefits:
- Dental
- Vision
- 401(k) with Employer Matching
- Medical & Dependent Care Flexible Spending Accounts (FSA)
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Pregnancy & Childbirth Leave
- Paid Paternity Leave
- Health Insurance
- Health Savings Account (HSA) with Employer Matching
- Short-Term & Long-Term Disability
Perks:
- Preferred Membership Pricing at Local & National Companies
- CoreGiving Volunteer Days
- Referral Program
- Charity Matching Program

Benefits

Benefits:Dental Vision 401(k) with Employer Matching Medical & Dependent Care Flexible Spending Accounts (FSA) Life Insurance Sick Leave Paid Time Off Paid Pregnancy & Childbirth Leave Paid Paternity Leave Health Insurance Health Savings Account (HSA) with Employer Matching Short-Term & Long-Term Disability Perks:Preferred Membership Pricing at Local & National Companies CoreGiving Volunteer Days Referral Program Charity Matching Program

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About this role

American Campus Communities is seeking a Service Technician for Avalon Heights, a residential property in Tampa. You'll be part of the facilities maintenance team, handling work orders, preventative maintenance, and property inspections to keep the community safe and well-maintained for residents. The role involves a mix of hands-on tasks—operating and repairing equipment, coordinating with vendors, managing the shop and storage areas, and contributing to overall property upkeep—alongside administrative work like closing out work orders in the system and assisting with the property turnover process.

This position suits someone with residential facilities or apartment maintenance experience who works independently, pays close attention to detail, and prioritizes safety and cleanliness. You don't need expertise across every technical area; ACC emphasizes on-the-job training and opportunities to earn new certifications as you grow. The role includes an after-hours on-call rotation and requires physical capability—lifting up to 50 pounds, climbing, stooping, and standing for extended periods. You'll represent American Campus in all interactions and should be prepared for occasional video or audio recording for quality control purposes.

The position offers a solid benefits package including medical, dental, vision, 401(k) with employer matching, paid time off, and disability coverage, along with perks like volunteer days and a referral program.

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Pay for this role

The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Service Technician - Avalon Heights postings in Tampa, and analyze any offer before you accept it.

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