Field Inventory Specialist
Exactech
Salary undisclosed
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Description
Key Responsibilities
- Manage implant and instrument retrievals for all orders when product cannot be supplied from Gainesville office for surgical cases; requires on-call support, crisis management and shipping coordination after-hours during the week and weekends.
- Document all retrieval activities and report results on a monthly basis to Team Leader.
- Serve as escalation contact for Inventory Services and the Loaner Program when they need assistance supporting miscellaneous retrieval efforts.
- Responsible for understanding and balancing Field Sales supply and demand issues of targeted and non-targeted customers with internal supply chain strategies.
- Carries out inventory optimization plans, Product Lifecycle programs, systems and audits for managing field inventory logistics to ensure customer requirements are met.
- Report results to Field Sales, Sales Management and Supply Chain Team as directed.
- Audit domestic field inventory to ensure optimization of corporate assets.
- Know and apply the Quality System and any appropriate Federal and International standards.
- Assist and support other employees, teams, and sales personnel as necessary
Skills, Knowledge and Expertise
- Bachelor’s Degree in a related field from an accredited institution required.
- In lieu of degree, 2+ years’ experience in medical device inventory management required.
- 3 years’ experience in customer service, crisis management, logistical inventory management of multiple field locations preferred.
- Possess the ability to propose sound tactical and strategic charges that support the goals of the company, while still assuring the customer has all inventory available to carry out surgeries.
- Ability to exercise judgment with respect to process and quality systems.
- Good organizational and interpersonal skills.
- Ability to handle multiple projects and work under pressure for emergency situations.
- Ability to meet the medical requirements to gain entry into individual hospitals and hospital systems as needed.
- Proficient in use of Microsoft Office software suite.
Experience with inventory mana
About this role
Exactech's Field Inventory Specialist role centers on managing the retrieval and logistics of surgical implants and instruments across domestic field locations, with direct accountability for cash flow optimization and customer service delivery. The position requires on-call availability including evenings and weekends to handle crisis situations and coordinate emergency shipments when products cannot be supplied from the Gainesville office. You'll audit field inventory, track retrieval activities, balance supply and demand across targeted and non-targeted customer accounts, and report performance metrics to leadership and the sales team.
This role demands a bachelor's degree in a related field or at least two years of medical device inventory management experience, plus a preferred background of three years in customer service, crisis management, and multi-location logistics. You'll need strong organizational skills, the ability to work under pressure on competing priorities, proficiency with Microsoft Office, and the capacity to navigate hospital credentialing requirements. The position sits at the intersection of supply chain strategy and customer-facing support, requiring you to propose solutions that meet both company inventory goals and surgical team needs.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Field Inventory Specialist postings in Gainesville, and analyze any offer before you accept it.
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