Veterinary Receptionist
Dublin Veterinary Hospital
$16 - $19 / hour
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Description
Receptionist
Dublin Veterinary Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our mission, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
- Employee pet discount because we know your pets are family, too!
Salary: $16.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications
Schedule: This full-time position. Our hospital is open Monday– Friday from 8:00 AM–7:00 PM, and two Saturdays per month from 8:00 AM–1:00 PM. The ideal candidate will have a flexible schedule and work approximately 8-hour shifts, with the option of a 4- or 5-day work week.
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience working with animals is required. Candidates must have experience in a veterinary hospital, animal kennel, daycare, grooming facility, or a similar animal care environment.
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Dublin Veterinary Hospital
Dublin Veterinary Hospital has been serving the pets of Perkasie, Bucks County, and surrounding areas since 1994. Our facility, once a barn from 1835, is now a modern veterinary hospital equipped with a welcoming waiting room, exam rooms, a diagnostic lab, a surgical suite, and an x-ray room. We are dedicated to providing the highest quality of care, guided by our core values of compassion, expertise, and integrity. As an AAHA-accredited practice, we meet the highest standards in veterinary medicine. Our mission is to offer personalized, compassionate care while fostering strong partnerships with pet owners to ensure the well-being of every furry or scaly family member.
Benefits
- health insurance
- vision insurance
- 401(k)
- paid time off
- flexible schedule
- professional development
About this role
Dublin Veterinary Hospital in Perkasie is seeking a full-time Front-Desk Receptionist to manage client interactions and operations during a busy veterinary practice. You'll be the first point of contact for pet owners, handling appointment scheduling, payment processing, phone inquiries, and client flow through the clinic. The role also involves basic administrative support like maintaining cleanliness and organization, plus enough familiarity with veterinary basics—vaccination protocols, common conditions, terminology—to communicate effectively with clients and support the clinical team.
This position requires prior hands-on experience in an animal care setting, whether a veterinary hospital, kennel, daycare, or grooming facility. You'll need strong organizational skills and the ability to stay calm and professional in a fast-paced environment where you're juggling multiple tasks. The schedule is flexible within full-time parameters: the hospital operates Monday–Friday 8 AM–7 PM and two Saturdays monthly 8 AM–1 PM, with options for 4- or 5-day work weeks and approximately 8-hour shifts.
The salary range is $16–$19 per hour based on your background and qualifications. Full-time benefits include medical, dental, and vision insurance, paid time off, a 401(k) plan, professional development support, and an employee pet discount. Dublin Veterinary Hospital, an AAHA-accredited practice operating since 1994, emphasizes compassionate care and has invested in modern facilities including diagnostic labs, surgical and x-ray capabilities.
Typical pay for this role
$40,000
Typical range: $20,000 to $40,000
This role's local market on JobMinglr
Pay for this role
$16 to $19 per hour
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