Case Manager
Morgan & Morgan, P.A.
Salary undisclosed
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Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
Responsibilities
- Daily interaction with existing and potential clients, via telephone and in person
- Order medical records from providers and communicate with clients and providers during the course of treatment
- Obtain documents necessary to support injury and/or liability positions
- Interact with insurance carriers and healthcare providers to secure records and account balances
- Work directly with multiple coworkers involved in the management and support of case files
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
- Interact with attorneys and present case synopsis when required
- Manage case files from intake to closing under the direction of an attorney
- Performs other related duties as assigned to meet the needs of the business
Qualification
- Bachelor’s degree (preferred)
- Prior experience as a Personal Injury Case Manager preferred
- At least 2 years of working in a legal position or insurance adjuster experience preferred
- Ability to be a team player and follow procedures
- Proactive interaction with clients, insurance companies and medical providers
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
- Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
- This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Benefits
- dental insurance
- 401(k)
- paid time off
About this role
Morgan & Morgan is looking for a Case Manager to support its personal injury legal team in Raleigh. You'd work directly with attorneys managing cases from intake through settlement, handling day-to-day client contact, ordering medical records, gathering supporting documentation, and coordinating with insurance carriers and healthcare providers. The role requires you to stay organized across multiple cases at different stages, prepare demand packages for submission to insurers, and maintain detailed case files—all while communicating clearly with clients, providers, and internal colleagues.
The ideal candidate brings at least two years of legal or insurance adjuster experience, though a bachelor's degree is preferred rather than required. You'll need strong organizational skills to juggle competing deadlines, solid writing and communication abilities, proficiency with standard office software, and the capacity to work independently with minimal supervision while remaining a collaborative team member. This is an in-office position, which the firm emphasizes helps new staff integrate quickly and learn alongside experienced colleagues.
The full-time role includes medical and dental insurance, a 401(k) plan, paid time off, and paid holidays. Morgan & Morgan participates in E-Verify for employment authorization verification.
Typical pay for this role
$60,000
Typical range: $40,000 to $80,000
This role's local market on JobMinglr
Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Case Manager postings in Raleigh, and analyze any offer before you accept it.
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