Account Manager-Inside Sales
SolarWinds
Salary undisclosed
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Description
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Your Impact
• Develop SolarWinds business opportunities within a specific region to meet revenue targets.
• Respond efficiently to customer inquiries and provide network management solutions.
• Conduct outbound calling, email communication, and channel coordination.
• Manage the sales pipeline through its entire cycle.
• Execute prospecting, lead generation, and sales activities for SolarWinds products, with a focus on full-stack Observability (on-prem and SaaS), as well as the database portfolio.
• Engage with IT decision-makers across various enterprises and locations.
• Use a consultative approach for warm calls and manage warm leads for product evaluations and trials.
• Partner with sales engineering to conduct online product demonstrations.
• Identify cross-sell and up-sell opportunities and maintain customer relationships.
• Identify renewal, new business, channel partnership, and local market opportunities.
• Provide superior customer service during the evaluation process, create quotes, coordinate with channel partners, and close sales.
• Maintain accurate customer records and activity reports within Salesforce.
• Meet or exceed quarterly sales quotas.
Responsibilities
• Proven experience in sales, preferably within the IT or software solutions industry.
• Strong understanding of network management, infrastructure monitoring and database portfolio products.
• Excellent communication and interpersonal skills.
• Ability to engage with IT decision-makers and provide consultative sales support.
• Experience with Salesforce or similar CRM tools.
• Track record of meeting or exceeding sales quotas.
• Strong organizational and pipeline management skills.
• Ability to work independently and as part of a team.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
About this role
SolarWinds is hiring an Account Manager for inside sales in Austin, focused on driving revenue within a specific region through a mix of outbound prospecting, lead management, and consultative selling. You'll work with IT decision-makers across enterprises, handling the full sales cycle for the company's observability and database products—both on-premises and SaaS offerings. The role combines phone and email outreach, pipeline management in Salesforce, product demonstrations with sales engineering support, and identifying cross-sell and renewal opportunities.
This position suits someone with proven sales experience in IT or software solutions who understands network management and infrastructure monitoring. You'll need strong communication skills, the ability to engage technical buyers, and a track record of hitting quotas. The job requires you to work independently while collaborating with partners and internal teams, maintain accurate records, and deliver customer service throughout the evaluation and closing process.
The role is full-time and based in Austin with in-office work expected. SolarWinds emphasizes a collaborative, fast-paced culture and hires based on attitude, competency, and commitment.
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Pay for this role
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