Manager Case Management
Ascension
Salary undisclosed
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Description
- Manages professional and clerical associates who work in case management, as well as tracking of the post-acute period and provision of disease management, and contracting with internal and external resources.
- Communicates with administration and medical staff in matters related to appropriateness of hospital admissions, discharge planning, and length of stay.
- Serves as content specialist for staff in the areas of utilization criteria, appeal and review process, and case management system documentation.
- Develops staff schedule and revises assignments daily to assure optimal unit coverage and distribution of workload within staffing standards.
- Covers on units as needed and serves as a resource for complex case management issues.
Qualifications
Licensure / Certification / Registration- Required Credential(s):
- One or more of the following:
- Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date.
- Social Worker credentialed from the Wisconsin Board of Marriage & Family Therapy, Professional Counseling & Social Work obtained prior to hire date or job transfer date.
- One or more of the following:
- Case Manager credentialed from the American Case Management Association (ACMA).
- Case Manager credentialed from the Commission for Case Manager Certification (CCMC).
- High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required. Master's degree preferred.
- 3 years of experience required. 1 year of leadership or management experience required.
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
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About this role
Leading a case management team at Ascension's Brookfield location means overseeing both the clinical and operational sides of post-acute care coordination. You'll manage professional and clerical staff while handling utilization review, discharge planning, and disease management—working across hospital administration and medical teams to ensure appropriate admissions and lengths of stay. The role requires you to be both a hands-on manager and a subject matter expert, coaching staff on appeal processes and documentation standards while covering units directly when complex cases demand it.
This position calls for a Wisconsin-licensed RN or social worker with at least three years of relevant experience and one year in a leadership capacity. A case management certification from ACMA or CCMC is preferred. You'll develop schedules, redistribute workload daily to maintain coverage, and serve as the go-to resource for your team on utilization criteria and case management systems. A master's degree strengthens your candidacy, though an associate or technical degree paired with sufficient experience meets the baseline requirement.
The role is full-time and based in-office in Brookfield. Ascension, a large nonprofit Catholic health system, emphasizes service and growth in its culture and has been recognized as a top healthcare employer.
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Pay for this role
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