Business Development Manager, Americas, Data & Innovation

• Gather and document customer requirements, use cases, and unmet needs, and translate them into clear input for product and offering decisions.
• Analyze customer, service, and market data to identify gaps in the current offering portfolio and recommend where to extend, package, or retire capability.
• Support pricing, packaging, and positioning decisions for new and evolving digital solutions, working with Product, Finance, and Marketing.
• Find and qualify opportunities for emerging offerings, and work through sellers and account teams to progress them.
• Act as the product point of contact for sales, account, and global account teams on scope, capability, limitations, and fit.
• Support solution scoping for customer opportunities, including requirements, assumptions, dependencies, and handoffs to delivery.
• Build product collateral, demo content, discovery guides, and use cases so the offering is explained consistently and can be repeated at scale.
• Lead product discovery sessions that start with the customer’s compliance or market access problem, not a predetermined solution.
• Assess whether the current offering meets the need, document the gap when it does not, and bring in the right technical or regulatory expert.
• Support pilots and early adoption, track how customers actually use the solution, and feed findings, objections, and competitive insight back to Product and leadership.
• Support launch and commercialization of digital, software-enabled, and AI-enabled offerings, including readiness checks, launch materials, and internal training.
• Use CRM, Power BI, usage data, and market data to track offering performance, adoption, and conversion, and to build simple business cases for investment.
• Turn recurring custom work into standard, repeatable product components with defined scope, delivery model, and pricing.

Qualifications

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• Approximately 5+ years in product management, product marketing, solutions consulting, commercialization, or a related customer-facing product role.
• Demonstrated ability to gather customer requirements and turn them into offering definition, scope documents, or product improvements.
• Strong discovery, communication, presentation, and relationship-management skills, and the ability to influence across functions without direct authority.
• Working knowledge of technical, regulatory, digital, or software-enabled solutions, and the ability to explain how they work and what they deliver.
• Self-directed, comfortable in an evolving environment, and willing to travel within the region as needed.
• Experience in testing, inspection and certification; product compliance; regulatory services; market access; software/SaaS; digital transformation; cybersecurity; or another technical B2B environment.
• Experience defining or commercializing software, subscription, or recurring-revenue offerings for complex enterprise customers.
• Experience using CRM, Power BI, or similar tools to analyze customer and commercial opportunities.
• Experience developing or launching new products, service offerings, pilots, or go-to-market packages.

• For the Europe position, familiarity with regional data-privacy and outreach requirements.

  
  Preferred

• Experience in testing, inspection and certification; product compliance; regulatory services; market access; software/SaaS; digital transformation; cybersecurity; or another technical B2B environment.
• Experience defining or commercializing software, subscription, or recurring-revenue offerings for complex enterprise customers.
• Experience using CRM, Power BI, or similar tools to analyze customer and commercial opportunities.
• Experience developing or launching new products, service offerings, pilots, or go-to-market packages.

• For the Europe position, familiarity with regional data-privacy and outreach requirements.

   

• Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120800- $161000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days), and sick time off (72 hours)