Office Operations Assistant Float Pool Staffing
Ascension
Salary undisclosed
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Description
- Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
- Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start.
- Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
- Orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.
Qualifications
Licensure / Certification / Registration
- Required Credential(s):
- None Required.
Education
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences
- Experience with front office operations in the medical field.
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here for more information.
About this role
Ascension's Indianapolis clinic needs someone to manage the front-office operations that directly shape how patients experience care. You'd handle check-in and check-out, verify patient demographics and insurance information, process authorizations and payments, and coordinate scheduling and medical records requests. The role sits at the intersection of hospitality and clinical accuracy—your work ensures both that patients feel welcomed and that their records are complete and correct from day one.
The position requires a high school diploma or one year of relevant front-office experience in a medical setting. No special licensure or certification is needed. If you've worked in medical administration before, you'll recognize the core responsibilities; if you're entering the field, this role offers a structured entry point into healthcare operations at a major nonprofit health system. The full-time, in-office position is part of Ascension's float pool staffing model, which typically means flexibility in assignment across clinic locations.
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Pay for this role
The employer didn't post a pay range for this role. That usually means pay is set in negotiation, which favors whoever arrives with numbers. Check ranges on comparable Office Operations Assistant Float Pool Staffing postings in Indianapolis, and analyze any offer before you accept it.
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